Ardhi Mulya Prakosa
@ardhimp
Business development and key account leader driving revenue growth through partnerships and customer success.
What I'm looking for
I am a business development and account management professional with 6+ years of experience across healthcare, SaaS, fintech, and recruitment. I build partner ecosystems, manage large enterprise portfolios, and consistently deliver above-target growth.
At Rumah Sakit Budi Medika I built a 50+ referral network from near-zero and led service expansions that helped grow hospital revenue +30% year-over-year in 2025. I design go-to-market strategies, negotiate partnerships, and present BD performance to executive leadership.
In SaaS roles at wagely and Mekari I managed portfolios of 70 to 300 enterprise clients, achieved >90% user or retention growth in key accounts, and influenced product improvements by channelling client feedback into the roadmap. I have been recognised as Best Customer Success and top performer in sales and recruitment roles.
I bring a practical mix of strategy, stakeholder engagement, and execution—comfortable leading cross-functional programs, mentoring teams, and driving measurable commercial results.
Experience
Work history, roles, and key accomplishments
Business Development Manager
Rumah Sakit Budi Medika
Apr 2024 - Present (1 year 11 months)
Built and managed a 50+ partner referral network and launched 3+ service lines, driving 30% total hospital revenue growth in 2025 and a 40% revenue increase year-to-year within 2025.
Senior Account Manager
Wagely
May 2023 - Apr 2024 (11 months)
Managed a 70-enterprise client portfolio and achieved a 96% retention rate while driving rapid user adoption, including a 90% active-user surge for a 100+ branch F&B account within 1.5 quarters.
Managed large-enterprise retention and expansion across 300 accounts, led QBRs with C-suite stakeholders, and initiated a holding-group expansion scaling one client from 1 to 21 entities.
Managed SMB and micro segments, onboarding 100+ clients and delivering Best Customer Success 2022 through high retention, upsell conversion, and client satisfaction.
Led a team of 4 consultants, closed 7–10 placements/month (70% senior-level), and expanded corporate accounts, ranking #1 recruiter twice company-wide.
Business Development Intern
Enigma Consulting Group
Jun 2018 - Sep 2018 (3 months)
Generated B2B leads, profiled organisations, and supported go-to-market strategy development for senior leadership during a 4-month internship.
Education
Degrees, certifications, and relevant coursework
International Islamic University Malaysia
Bachelor of Human Sciences (Honours), Communication
2014 - 2018
Activities and societies: PPI IIUM; PPI Malaysia; SRC IIUM
Completed a Bachelor of Human Sciences with Honours in Communication, focusing on communication theory and practice across multicultural contexts.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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