Anton D

I’m a results-driven, multilingual Business Development Specialist and Customer Success professional with 5+ years of experience across outbound sales, B2B account management, and business operations in competitive international hubs. I combine high-volume execution with relationship-building to optimize retention and drive operational growth.

In my current role as a Real Estate Consultant, I negotiated and closed over 100 high-value real estate transactions in the hyper-competitive Barcelona market. I handle resilience at scale—executing up to 100–150 cold and warm outbound calls daily—while mastering complex objection handling and defusing high-stakes client crises.

I also focus on expansion through cross-selling and up-selling premium auxiliary services, boosting revenue with offerings like legal support, golden visa assistance, document translation, and concierge setups. As an escalation point, I resolve severe timeline/financial delays and accelerate third-party stakeholders to secure deal completions, while maintaining high digital visibility through promotional video campaigns.

Previously, as a Sales & Operations Manager, I managed cloud-based operations and ensured 100% transactional reporting accuracy using Stripe and advanced Excel. I optimized inbound/outbound communication with Mango Office CRM/VoIP, built an exclusive affiliate/referral ecosystem with premium hotel groups and corporate event planners, and delivered a 5/5 user satisfaction rate based on Google and GetYourGuide reviews.