Open to opportunities

Antisha Woods

@antishawoods

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Experienced professional skilled in customer service and healthcare administration.

United States

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What I'm looking for

I am looking for a remote role where I can leverage my organizational and people skills to add value from day one.

I am an experienced professional with a strong background in customer service, healthcare administration, hospitality, and team leadership. My proven ability to optimize workflows, resolve customer issues, and manage data accurately has consistently supported cross-functional teams. I am adept with Epic Systems and comfortable using remote communication tools, making me well-suited for a remote role.

In my current position as a Registration Representative at 219 Health Network, I greet and assist patients, input insurance and patient demographics into the Epic system, and ensure HIPAA compliance. Previously, I worked at Ford Motor Company, where I developed a process that improved workflow and reduced station time on the assembly line. My leadership experience includes managing front desk operations at Motel 6, where I grew revenue by 4% and secured corporate contracts.

Experience

Work history, roles, and key accomplishments

Current

Registration Representative

Current

219 Health Network

Feb 2024 - Present (1 year 7 months)

Greeted and assisted patients and visitors in person and over the phone. Input insurance and patient demographics into Epic system, verified insurance eligibility, and collected co-pays.

Epic Patient Registration Insurance Verification Data Entry

Assembler

Ford Motor Company

Jan 2019 - Present (6 years 8 months)

Worked on a high-speed assembly line, aligning and fastening parts. Collaborated with the team to ensure safety and quality standards, and developed a process that improved workflow and reduced station time.

Quality Control Team Collaboration Process Improvement Manufacturing

Manager on Duty / Front Desk

Motel 6 / Studio 6

Nov 2014 - Present (10 years 10 months)

Oversaw front desk operations and team performance, handling guest check-ins, complaints, and policy inquiries. Conducted room inspections and managed payroll and deposits, growing revenue by 4% and securing 3 corporate contracts in the first year.

Team Leadership Payroll Management Revenue

Shift Manager / Production Cook

Pizza Hut

Jun 2008 - Present (17 years 3 months)

Managed daily shift operations and team productivity, prepping and cooking orders while maintaining safety standards. Handled inventory, scheduling, and customer concerns, and was recognized for top kitchen performance for three consecutive years.

Shift Scheduling Food Preparation Inventory Management Customer Service Team Leadership

Medical Assistant

Cottage Medical Center

Sep 2006 - Present (19 years)

Performed triage, patient intake, and vitals documentation, and scheduled appointments and insurance verifications. Supported physicians during exams and ensured room turnover, leading to a promotion from intern to full-time hire.

Triage Scheduling Insurance Verification Patient Care