Looking for a job

Anthony Gallo

@anthonygallo

Customer service professional across hospitality and sales who served 100–300+ customers per shift and supported administrative operations.

United States

Message

What I'm looking for

I'm seeking roles where my interpersonal strengths and organization support team success.

As a Bartender / Customer Service Lead at multiple establishments in Florida and New York, I served 100–300+ customers per shift while maintaining quality service. I also upsold beverages and specials and handled bar setup, closing, cash, and reporting.

At MedMen and Liberty Health Sciences, I guided customers through product options, compliance, and benefits. I built customer relationships, supported retention, and upsold products.

At First Service Residential, I managed phones, scheduling, and visitor coordination. I processed invoices and records using QuickBooks and Excel, updated databases, and supported operational workflows.

My background also includes warehouse work at Khawa Coffee and PnP Inc., inspecting shipments, preparing orders, and managing inventory. I hold a B.A. in Psychology from University of South Florida and an A.A. in Liberal Arts from Edison State College.

Experience

Work history, roles, and key accomplishments

Bartender / Customer Service Lead

Multiple Establishments

Jan 2017 - Dec 2024 (7 years 11 months)

Served 100–300+ customers per shift while maintaining quality service. Upsold beverages and specials to increase nightly revenue, managed bar setup/closing, cash handling, and reporting, and trained new staff.

Customer Service Upselling Cash Handling Training Communication Skills Time Management

Administrative Assistant

First Service Residential

Jan 2021 - Dec 2022 (1 year 11 months)

Managed phones, scheduling, and visitor coordination. Processed invoices and records using QuickBooks and Excel, updated databases, and coordinated communication among residents, vendors, and management.

Administrative Support Quickbooks Excel Scheduling Communication Skills Database Management

Warehouse Associate

Khawa Coffee & PnP Inc.

Jan 2016 - Dec 2021 (5 years 11 months)

Inspected shipments and verified product accuracy. Prepared orders, packed pallets, and managed inventory, maintaining safe and organized warehouse operations.

Inventory Management Order Fulfilment Packing Safety Attention To Detail

Sales Associate / Patient Liaison

MedMen & Liberty Health Sciences

Jan 2018 - Dec 2020 (2 years 11 months)

Guided customers through product options, compliance, and benefits. Built long-term customer relationships and improved retention, upsold products to increase store revenue, and ensured accurate product handling and regulatory compliance.

Customer Service Sales Upselling Compliance Relationship Building Product Knowledge