Kiyi Wainwright
@kiyiwainwright
I am a dedicated and customer-focused professional looking to grow my career
What I'm looking for
As a seasoned customer service professional with 9 years of experience in the hospitality industry, I have developed a strong track record of delivering exceptional customer service, managing teams, and optimizing operations. With a background in bartending and restaurant management, I have honed my skills in team management, inventory control, and cash handling. I am a results-driven individual with a passion for providing memorable experiences for customers.
Throughout my career, I have demonstrated my ability to lead high-performing teams, drive revenue growth, and foster a culture of excellence. I am a strong communicator with excellent problem-solving skills, and I thrive in fast-paced environments. I am excited to leverage my expertise in a challenging role that aligns with my passion for customer service and problem-solving.
With a range of certifications, including TABC, First Aid, and CPR, I am confident in my ability to make a positive impact in any organization. I am authorized to work in the US for any employer and am excited to explore new opportunities.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Movie Tavern
Jun 2022 - Present (2 years 11 months)
Spearheaded guest satisfaction efforts, managed teams, and optimized operations to increase customer satisfaction and revenue growth.
Lead Bartender
Movie Tavern
Nov 2015 - Present (9 years 7 months)
Mixed and served beverages, managed bar events, and maintained high standards for customer service and personnel performance.
Customer Service Representative
Chewy
Dec 2022 - Aug 2023 (8 months)
Engaged with customers, addressed inquiries, and resolved issues in a professional and empathetic manner.
Inventory Control Specialist
Airpower
Mar 2023 - Mar 2023 (0 months)
Counted inventory of airplane parts and input data into the Quantum inventory control system.
Bartender
Voicebox Karaoke
Jan 2021 - Mar 2021 (2 months)
Created and served beverages, assisted with bar preparation, and greeted guests.
Education
Degrees, certifications, and relevant coursework
Kiyi hasn't added their education
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