Kiyi WainwrightKW
Open to opportunities

Kiyi Wainwright

@kiyiwainwright

I am a dedicated and customer-focused professional looking to grow my career

United States

What I'm looking for

Seeking a challenging role that leverages my customer service expertise and problem-solving skills.

As a seasoned customer service professional with 9 years of experience in the hospitality industry, I have developed a strong track record of delivering exceptional customer service, managing teams, and optimizing operations. With a background in bartending and restaurant management, I have honed my skills in team management, inventory control, and cash handling. I am a results-driven individual with a passion for providing memorable experiences for customers.

Throughout my career, I have demonstrated my ability to lead high-performing teams, drive revenue growth, and foster a culture of excellence. I am a strong communicator with excellent problem-solving skills, and I thrive in fast-paced environments. I am excited to leverage my expertise in a challenging role that aligns with my passion for customer service and problem-solving.

With a range of certifications, including TABC, First Aid, and CPR, I am confident in my ability to make a positive impact in any organization. I am authorized to work in the US for any employer and am excited to explore new opportunities.

Experience

Work history, roles, and key accomplishments

MT
Current

Assistant Manager

Movie Tavern

Jun 2022 - Present (2 years 11 months)

Spearheaded guest satisfaction efforts, managed teams, and optimized operations to increase customer satisfaction and revenue growth.

MT
Current

Lead Bartender

Movie Tavern

Nov 2015 - Present (9 years 7 months)

Mixed and served beverages, managed bar events, and maintained high standards for customer service and personnel performance.

CH

Customer Service Representative

Chewy

Dec 2022 - Aug 2023 (8 months)

Engaged with customers, addressed inquiries, and resolved issues in a professional and empathetic manner.

AI

Inventory Control Specialist

Airpower

Mar 2023 - Mar 2023 (0 months)

Counted inventory of airplane parts and input data into the Quantum inventory control system.

VK

Bartender

Voicebox Karaoke

Jan 2021 - Mar 2021 (2 months)

Created and served beverages, assisted with bar preparation, and greeted guests.

Education

Degrees, certifications, and relevant coursework

Kiyi hasn't added their education

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Tech stack

Software and tools used professionally

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Kiyi Wainwright - Assistant Manager - Movie Tavern | Himalayas