Brianny Diaz
@briannydiaz
Dedicated professional with strong customer service and training skills.
United StatesWhat I'm looking for
I am a motivated individual who believes in the power of hard work and continuous learning. My experience in various customer service roles has equipped me with the skills to excel in fast-paced environments. I take pride in my ability to train new staff members and ensure a high standard of service for customers.
Throughout my career, I have worked in diverse settings, from dining services to retail. My roles have allowed me to develop strong communication skills and a keen understanding of customer needs. I am always eager to learn and adapt, which has contributed to my success in each position I've held.
Experience
Work history, roles, and key accomplishments
Dining Services Associate/Bartender
The Highlands at Wyomissing
Mar 2024 - Present (1 year 5 months)
Utilized POS system to accurately input orders and process meals for residents. Provided comprehensive training to new staff members, ensuring smooth integration and adherence to service standards.
UPS Shipper & Receiver
Yuasa Battery, Inc.
Mar 2023 - Feb 2024 (11 months)
Managed shipping and receiving operations, utilizing Microsoft Office to process incoming skids and prepare outgoing orders. Communicated effectively with customer service regarding international orders and UPS claims, ensuring timely resolution.
Lead Hostess/Server/Assistant Manager
The Berkshire Family Restaurant
Feb 2022 - Feb 2023 (1 year)
Oversaw daily restaurant operations, including taking and processing orders, and managing customer inquiries. Conducted bi-weekly inventory and provided training to new staff, ensuring efficient service and stock management.
Sales Associate
Hollister
Sep 2021 - Feb 2022 (5 months)
Provided excellent customer service, assisting customers with fitting rooms and handling cash transactions. Organized and restocked sales floor inventory, contributing to an appealing shopping environment.
Education
Degrees, certifications, and relevant coursework
Reach Cyber Charter School
High school diploma, General Studies
Completed high school education through a remote learning environment. Developed foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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