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aniya justice

@aniyajustice

Customer-focused service professional skilled in sales, hospitality, and client relations.

United States
Message

What I'm looking for

I seek a customer-facing role where I can use strong communication, sales, and organizational skills to improve customer satisfaction and grow into management while continuing my studies.

I am a customer-focused service professional with hands-on experience in retail, food service, and sales, currently completing a Bachelor's in Business Management. I bring a track record of assisting customers, resolving issues, and supporting team operations across multiple service environments.

In retail and sales roles I have supported product demonstrations, handled transactions, and maintained account portfolios while contributing to revenue and customer satisfaction improvements. I have experience training new team members and collaborating with cross-functional teams to meet client needs.

My hospitality experience includes front-desk reception duties, POS operation, order coordination, and ensuring a welcoming environment for customers. I prioritize clear communication, organization, and timely problem resolution to maintain smooth daily operations.

I am pursuing opportunities where I can apply my customer service, sales, and management training to help a team improve customer loyalty and operational efficiency while continuing my Business Management studies.

Experience

Work history, roles, and key accomplishments

IE
Current

Receptionist

In & Out Express

May 2024 - Present (1 year 4 months)

Greet customers, manage phone inquiries and orders, coordinate with kitchen and delivery staff, and handle POS transactions while maintaining a clean reception area.

Education

Degrees, certifications, and relevant coursework

Lincoln University of Pennsylvania logoLP

Lincoln University of Pennsylvania

Bachelor's degree, Business Management

2024 -

Activities and societies: Inferno Dance Company; Investment Club

Pursuing a Bachelor's degree in Business Management at Lincoln University of Pennsylvania beginning August 2024.

CS

Cristo Rey Philadelphia High School

High School Diploma, High School

2020 -

Attended Cristo Rey Philadelphia High School beginning August 2020.

Tech stack

Software and tools used professionally

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aniya justice - Customer Service Associate - Gabe's | Himalayas