Kerrie Anderson

Built rapport with customers through active listening and understanding their unique needs, creating and updating files for each client. Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction.

Responsible for opening and closing the store while performing as Manager on Duty when no higher position was present. Maintained accurate inventory records, ensuring sufficient stock levels to meet customer demand.

Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction, while running the one-worker cafe independently each day. Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly.

Managed monthly local fundraisers while maintaining high energy and consistent customer service. Conducted weekly inventory counts, handled employee issues, provided training, and resolved customer complaints to ensure repeat business.

Prepared and assembled sandwiches, wraps, and salads according to customer specifications. Adhered to company policies regarding food handling, storage, preparation, and presentation standards.

Dealt firsthand with parking, tolls, guest safety, liability, and customer service. Worked with Busch Gardens for a full season of high-traffic, from summer to New Year's.

Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting. Recognized for maintaining a clean working environment during surprise inspections.