ZAINAB SURAKAT

I’m a detail-oriented professional with experience in customer service, sales support, and administrative assistance. I focus on strong communication, accurate record keeping, and delivering excellent customer experiences.

As a Sales Executive at EDUTECH GLOBAL (Vigilearn), I identified and developed sales opportunities through outreach, meetings, and product demonstrations. I presented solutions, prepared proposals, supported deal closure, and maintained client relationships with consistent follow-up.

In customer service roles at HIVESNATURAL NG and ZEEZFORT VENTURES, I managed inquiries across communication channels, processed requests and complaints, and ensured proper documentation. I also prepared weekly and monthly reports and updated customer information databases.

I’m currently seeking a position where I can contribute strong organizational and support skills while learning and growing professionally. I bring attention to detail, time management, multitasking in high-pressure environments, and solid analytical thinking to every task.