ZAINAB SURAKAT
@zainabsurakat
Customer-focused sales executive combining sales support and client relationship management.
What I'm looking for
I’m a detail-oriented professional with experience in customer service, sales support, and administrative assistance. I focus on strong communication, accurate record keeping, and delivering excellent customer experiences.
As a Sales Executive at EDUTECH GLOBAL (Vigilearn), I identified and developed sales opportunities through outreach, meetings, and product demonstrations. I presented solutions, prepared proposals, supported deal closure, and maintained client relationships with consistent follow-up.
In customer service roles at HIVESNATURAL NG and ZEEZFORT VENTURES, I managed inquiries across communication channels, processed requests and complaints, and ensured proper documentation. I also prepared weekly and monthly reports and updated customer information databases.
I’m currently seeking a position where I can contribute strong organizational and support skills while learning and growing professionally. I bring attention to detail, time management, multitasking in high-pressure environments, and solid analytical thinking to every task.
Experience
Work history, roles, and key accomplishments
Sales Executive
Edutech Global
Oct 2025 - Mar 2026 (5 months)
Identified and developed sales opportunities for Vigilearn’s educational technology solutions through outreach, meetings, and product demonstrations. Prepared proposals, supported deal closure, maintained client follow-up, and kept accurate sales records.
Customer Service & Sales Rep
Hivesnatural NG
Sep 2024 - Sep 2025 (1 year)
Managed customer inquiries and support requests through phone and other communication channels, improving satisfaction and retention. Processed requests and complaints, maintained accurate customer records and documentation, and prepared reports updating customer databases.
Customer Service Representative
Zeezfort Ventures
Jun 2023 - Nov 2023 (5 months)
Handled customer interactions through professional verbal and written communication while maintaining continuous customer engagement. Supported sales growth and produced weekly and monthly reports while keeping records updated.
Education
Degrees, certifications, and relevant coursework
Federal University Oye-Ekiti
Bachelor of Science, Finance
2018 - 2023
Earned a Bachelor of Science in Finance from Federal University Oye-Ekiti from 2018 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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