Looking for a job

Annie Gogia Dua

@anniegogiadua

Message

I grow and retain global digital accounts through SEO, PPC, social, and web campaigns.

India

Message

What I'm looking for

I'm seeking a remote Senior Account Manager or Client Success Manager role supporting US-based clients, where I can lead client relationships, grow accounts, and deliver multi-channel digital campaigns.

At ResultFirst and Tangence, I manage 110+ US and UK client accounts and $1.5M in monthly revenue, owning relationships from onboarding through renewal. I've maintained 95% retention and delivered $30K+ in quarterly upsell revenue against a $9K target.

Previously at Dialogue Factory, GroupM, I led client coordination for campaigns including Xiaomi, Maruti, Colgate, Abt. Associates, and The Laughing Cow. I bring hands-on experience directing cross-functional digital and on-ground campaigns, training account managers, and turning client goals into measurable growth.

Experience

Work history, roles, and key accomplishments

Current

Senior Client Success Manager

Current

ResultFirst, Tangence

Apr 2022 - Present (4 years 5 months)

Managed a portfolio of 110+ US and UK clients, maintaining a 95% retention rate and overseeing $1.5M in monthly client revenue. Directed complex digital campaigns and consistently exceeded upsell targets.

GA4 Google Search Console SEMrush Slack Microsoft Teams SEO PPC Social Media Marketing Web Design Web Development Customer Retention Account Growth Upselling Team Management project lifecycle management

Current

Senior Client Success Manager

Current

ResultFirst, Tangence

Apr 2022 - Present (4 years 5 months)

Managed a portfolio of 110+ US and UK clients, maintaining a 95% retention rate and overseeing $1.5M in monthly client revenue. Directed complex digital campaigns across SEO, PPC, social media, and web design, and consistently exceeded upsell targets.

Customer Retention Account Growth Upselling SEO PPC Social Media Marketing Web Design Web Development GA4 Google Search Console SEMrush Slack Microsoft Teams Project Management Team Management

Client Success Manager

Dialogue Factory, GroupM

Jul 2019 - Apr 2022 (2 years 9 months)

Managed end-to-end client relationships for on-ground marketing campaigns, collaborating with internal teams to deliver integrated solutions. Led notable campaigns for Xiaomi, Maruti, Abt. Associates, Colgate, and The Laughing Cow.

Customer Relationship Management Campaign Coordination Creative Development Reporting Team Management Digital Marketing On Ground Marketing

Client Success Manager

Dialogue Factory, GroupM

Jul 2019 - Apr 2022 (2 years 9 months)

Managed end-to-end client relationships for on-ground marketing campaigns, collaborating with creative and performance teams to deliver integrated solutions. Led notable campaigns for Xiaomi, Maruti, Abt Associates, Colgate, and The Laughing Cow, driving significant engagement and sales growth.

Customer Relationship Management Campaign Management Creative Development Team Management Reporting Digital Marketing Event Coordination

Freelance Graphic Designer & Social Media Manager

Self-Employed

Jan 2017 - Dec 2019 (2 years 11 months)

Provided graphic design and social media management services to small and medium-sized businesses. Gained foundational experience in digital content creation, brand identity, and social media strategy.

Graphic Design Social Media Management Content Creation Brand Identity Social Media Strategy

Marketing Trainee

India Today Group

Feb 2019 - Jun 2019 (4 months)

Supported marketing and sales efforts for events, conducted consumer behavior research, and developed sales presentations. Performed BARC audience analytics for India Today and Aaj Tak.

Marketing Sales Consumer Research Audience Analytics Presentation Development

Marketing Trainee

India Today Group

Feb 2019 - Jun 2019 (4 months)

Supported marketing and sales efforts for events, conducted consumer behavior research, and developed sales presentations. Performed audience analytics for India Today and Aaj Tak.

Marketing Sales Consumer Research Audience Analytics Presentation Development

Freelance Graphic Designer & Social Media Manager

Self-Employed

Jan 2017 - Jan 2019 (2 years)

Provided graphic design and social media management services to small and medium-sized businesses, gaining foundational experience in digital content creation, brand identity, and social media strategy.

Graphic Design Social Media Management Content Creation Brand Identity Social Media Strategy