Anne Wahome
@annewahome
Front office assistant focused on customer service, clear communication, and smooth guest experiences.
What I'm looking for
I’m Ann Wahome, and I’m aiming to use my communication, sales, and customer service skills to build engaging conversations and drive results for the agency’s success and growth.
In my role at Habibi haven restaurant, I delivered high-level customer service by welcoming and assisting guests from diverse backgrounds. I handled guest check-ins/check-outs efficiently, managed inquiries, complaints, and special requests, and communicated clearly with different departments to keep daily operations running smoothly.
I take pride in maintaining accuracy and professionalism under pressure, ensuring guest safety, comfort, and satisfaction at all times. I bring strong communication and interpersonal skills, conflict resolution and problem solving, cultural awareness and adaptability, and solid attention to details, safety awareness, time management, and multitasking.
Experience
Work history, roles, and key accomplishments
Front Office Assistant
Habibi Haven Restaurant
Jan 2025 - Jan 2026 (1 year)
Delivered high-level customer service by welcoming and assisting guests, managing efficient check-ins and check-outs, and handling inquiries, complaints, and special requests. Coordinated with different departments to support smooth daily operations while maintaining professionalism in fast-paced, high-pressure situations.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Travel and Tourism Management
2023 - 2026
Studied Travel and Tourism Management at Mount Kenya University from 2023 to 2026.
Availability
Location
Authorized to work in
Job categories
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