lynda akinyi

I am a hospitality professional with hands-on experience in front office operations, guest relations and reception for lodges and country clubs. I bring a calm, patient demeanor and strong communication skills to high-turnover, guest-facing environments.

Across roles at Sopa Lodges, Kakamega Sports Club and Karen Country Club I handled guest welcoming, reservations, switchboard duties, payments and member account management, consistently resolving guest concerns and coordinating with internal teams.

I hold a BSc in Hospitality Management from Kenyatta University and apply disciplined time-management and multitasking to deliver smooth service during peak periods. I am an adaptive learner who works collaboratively to improve guest experience.

I seek opportunities to contribute reliable front-desk leadership, enhance guest satisfaction metrics, and grow within customer-focused hospitality operations.