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Antoninah Wanja

@antoninahwanja

Detail-focused business professional with strong client-facing talents.

Kenya
Message

What I'm looking for

I am looking for a role that fosters collaboration and allows me to leverage my skills in customer service and team leadership while contributing to a company's growth.

As a highly motivated and detail-focused business professional, I excel in delivering innovative solutions and exceptional customer service. My experience spans various roles, including contractor, salesperson, and cashier, where I have honed my skills in problem-solving, organization, and team leadership. I thrive in busy environments, managing multiple tasks efficiently while maintaining a strong focus on client satisfaction.

At Burn Manufacturing, I have developed in-depth knowledge of material handling and quality assurance, ensuring that products meet the highest standards. My previous role as a salesperson at CityMarket allowed me to engage directly with customers, providing tailored shopping advice and resolving inquiries with diligence and honesty. I am passionate about continuous improvement and enjoy mentoring others to achieve excellence in service delivery.

Experience

Work history, roles, and key accomplishments

BM
Current

Community Service

Burn Manufacturing

Jun 2022 - Present (3 years 1 month)

Gained in-depth knowledge of checking and weighing materials and products. Documented success in laboring and elemental activities, ensuring thorough understanding of sorting, packing, and crating materials.

NH

Waiter

Njambis Hotel

May 2016 - Jul 2016 (2 months)

Presented menus and provided detailed information, offering recommendations and up-selling additional products. Took accurate food and drink orders using POS software and communicated details to kitchen staff.

Education

Degrees, certifications, and relevant coursework

KM

Kenya Institute of Business Management

Certificate, Business Management

Completed a Certificate in Business Management at the Kenya Institute of Business Management. Gained foundational knowledge in business principles and practices.

Tech stack

Software and tools used professionally

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Antoninah Wanja - Community Service - Burn Manufacturing | Himalayas