Antoninah Wanja
@antoninahwanja
Detail-focused business professional with strong client-facing talents.
What I'm looking for
As a highly motivated and detail-focused business professional, I excel in delivering innovative solutions and exceptional customer service. My experience spans various roles, including contractor, salesperson, and cashier, where I have honed my skills in problem-solving, organization, and team leadership. I thrive in busy environments, managing multiple tasks efficiently while maintaining a strong focus on client satisfaction.
At Burn Manufacturing, I have developed in-depth knowledge of material handling and quality assurance, ensuring that products meet the highest standards. My previous role as a salesperson at CityMarket allowed me to engage directly with customers, providing tailored shopping advice and resolving inquiries with diligence and honesty. I am passionate about continuous improvement and enjoy mentoring others to achieve excellence in service delivery.
Experience
Work history, roles, and key accomplishments
Community Service
Burn Manufacturing
Jun 2022 - Present (3 years 1 month)
Gained in-depth knowledge of checking and weighing materials and products. Documented success in laboring and elemental activities, ensuring thorough understanding of sorting, packing, and crating materials.
Salesperson
Citymarket
Jan 2018 - Dec 2019 (1 year 11 months)
Managed receiving, unpacking, and arranging new shipments from suppliers and vendors, ensuring proper display and labeling of goods. Assisted customers in product location, processed payments, and resolved complaints.
Waiter
Njambis Hotel
May 2016 - Jul 2016 (2 months)
Presented menus and provided detailed information, offering recommendations and up-selling additional products. Took accurate food and drink orders using POS software and communicated details to kitchen staff.
Cashier
Velvet Hotel
Feb 2016 - Apr 2016 (2 months)
Opened new customer accounts, including checking, savings, and lines of credit. Processed cash withdrawals and examined checks for identification and endorsement, maintaining confidentiality of bank records.
Education
Degrees, certifications, and relevant coursework
Kenya Institute of Business Management
Certificate, Business Management
Completed a Certificate in Business Management at the Kenya Institute of Business Management. Gained foundational knowledge in business principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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