Anna Księżopolska

Building and developing long-term relationships with key e-commerce merchants, responsible for cooperation results and identifying up-sell and cost optimization opportunities. Monitoring logistics and financial KPIs, leading negotiations, and coordinating implementation strategies with cross-functional teams.

Developed soft skills such as communication, collaboration, and emotional management, leading to higher personal and professional effectiveness. Created engaging social media content and e-books to build brand image and attract audiences.

Acquired and developed a portfolio of clients from private, public, and state-owned sectors, introducing 50 new companies within a year. Managed end-to-end sales processes, achieving sales targets and 400% YoY growth, and implemented the global brand YSL into the Polish market.

Identified and analyzed client needs to create tailored solutions, developed long-term business relationships, and coordinated logistics and technical processes. Negotiated with international and Polish suppliers to secure favorable terms while building lasting partnerships.

Managed internal communication initiatives supporting organizational change, using social media and digital platforms to engage clients and build community. Analyzed communication effectiveness, achieving 300% YoY growth on LinkedIn, and created content using Canva.

Developed commercial cooperation with key clients through proactive sales initiatives and long-term relationship building. Analyzed and coordinated payment processes, managed sales pipeline, and negotiated commercial terms with tailored offers.

Earned a bachelor's degree in Business Management from Koźmiński University.

Certified as an Agile Project Manager through the AgilePM Foundation program.

Certified as a Change Management Practitioner through the Prosci Change Management Program.