At Shine Facility Services, I served as the operational backbone for senior leadership, coordinating across Sales, Admin, and Operations. I built KPI dashboards for a five-person administrative team that increased on-time task completion by 25%.
I also managed financial close across more than 40 commercial accounts, cutting billing errors by 45%, and owned proposal pricing and the subcontractor lifecycle. During a leadership vacancy, I took on Operations Coordinator responsibilities and helped increase service frequency by 15%.
I founded Krav Maga Academy San Diego and scaled it to more than 120 active students, building the business without outside capital. At HiTEM Engineering, Inc., I supported the President and CEO, managed company-wide HR, and helped recruit and onboard more than 50 employees.

