Ankit Kulshreshtha

Managed corporate accounts and generated new business opportunities through prospecting, client meetings, and relationship management. Negotiated contracts and rates, conducted sales presentations and site inspections, and collaborated with cross-functional teams to deliver exceptional customer experiences while achieving revenue targets and driving business growth.

Owned a portfolio of 30+ corporate accounts in Doha, running consultative business reviews to surface expansion opportunities and protect retention. Delivered solution walkthroughs using Cvent and OPERA PMS data, built end-to-end CRM pipelines, and resolved client escalations to maintain renewals.

Managed event inquiries from initial lead to execution, coordinating with clients and internal teams to ensure successful delivery. Prepared proposals and contracts, conducted client meetings and site inspections, and supported revenue growth through effective event sales, relationship management, and cross-functional collaboration.

Advised and managed 50+ enterprise clients across MEA, handling the full engagement lifecycle from discovery to post-delivery review. Used Cvent to develop proposals and RFP responses, identify at-risk accounts, and drive repeat business and contract renewals.

Supported the sales team by managing client communications, preparing proposals and contracts, maintaining CRM records, and coordinating with internal departments to ensure smooth service delivery. Assisted with lead management, sales reporting, account administration, and customer inquiries while contributing to revenue and business development objectives.

Supported end-to-end sales operations for 40+ corporate accounts by managing CRM records, preparing proposals/quotations, and ensuring follow-through. Coordinated onboarding and handovers, mentored junior team members on client communication and CRM hygiene, and earned Employee of the Month (Oct 2023).

Delivered exceptional guest service by managing check-ins, check-outs, reservations, and guest inquiries in a fast-paced hospitality environment. Coordinated with multiple departments to resolve issues efficiently, maintained accurate records, handled administrative tasks, and ensured a positive guest experience throughout their stay.

M.Sc. in Hospitality Administration from National Council for Hotel Management – Institute of Hospitality, completed between 2020 and 2023.

Grade: 65.95%

Studied hospitality management with coursework in business operations, sales and marketing, revenue management, human resource management, customer experience, finance, and strategic management. Developed skills in leadership, communication, client relationship management, problem-solving, and business analysis through research projects and industry-focused learning.

Grade: 66.33%

Studied hospitality and business management with coursework in operations, sales and marketing, customer service, human resource management, finance, and organizational behavior. Built strong skills in communication, client relations, teamwork, leadership, and problem-solving through practical training and industry-focused projects.

B.Sc. in Hospitality & Hotel Administration from the Institute of Hotel Management, completed between 2017 and 2020.