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Sneha Reginald User

@snehareginald

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Experienced Account Manager, Client Partner and Hiring specialist

India

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What I'm looking for

I am looking for a challenging role that utilizes my skills and experience to drive business growth and improve client satisfaction. I am interested in a dynamic work environment that offers opportunities for professional development and growth.

I am a seasoned professional with expertise in client/customer/vendor management, talent sourcing, screening, interviewing, and placement. With a diverse skill set, I provide optimal support to organizations while keeping profitability in mind. I possess strong creative and analytical skills, and I'm a team player with an eye for detail.

Throughout my career, I have managed a portfolio of key accounts, resulting in significant revenue growth and client satisfaction. I have also designed and implemented programs to improve employee engagement, reporting systems, and workflows for recruiters.

In addition to my technical skills, I possess excellent communication and interpersonal skills, which enable me to build strong relationships with clients, hiring managers, and internal stakeholders.

Experience

Work history, roles, and key accomplishments

Account Manager

DISYS

Jan 2023 - Jul 2023 (6 months)

Managed a portfolio of 25 key accounts, achieving significant increases in revenue and client satisfaction. Coordinated IT and non-IT requirements to ensure timely deliverables.

Account Management Revenue Relationship Building Talent Sourcing Communication Negotiation Team Coordination Reporting Customer Service

Lead Recruiter

TechLink Systems

Aug 2022 - Jan 2023 (5 months)

Led a team of recruiters, sourced candidates, and managed client relationships. Improved recruitment processes and ensured high-quality candidate placements.

Recruitment Team Leadership Candidate Sourcing Client Management Negotiation Communication Reporting Problem Solving

Sales & Business Operations Manager

Pepper Homes

Mar 2020 - Jul 2022 (2 years 4 months)

Oversaw sales and business operations, trained staff, and managed customer relations. Designed marketing strategies and improved online presence through website and social media management.

Sales Management Business Operations Customer Relations Management Training Marketing Strategy Website Design Social Media Management SEO Communication Problem Solving

Technical Recruiting Specialist

Rishabh Software

Jul 2019 - Feb 2020 (7 months)

Specialized in recruiting for IT positions, managing client requests, and building relationships with hiring managers. Successfully placed top-tier technical professionals.

Technical Recruiting Client Management Relationship Building Job Portals Communication Negotiation Problem Solving Team Collaboration Reporting

Technical Recruiter

Apidel Technologies

Dec 2017 - May 2019 (1 year 5 months)

Focused on placing high-end technical professionals in IT roles. Utilized various job portals and internal systems to deliver quality candidates efficiently.

Technical Recruiting Job Portals Client Management Communication Negotiation Team Collaboration Reporting Problem Solving

Business Development Executive

Collabera Inc.

May 2017 - Oct 2017 (5 months)

Acquired new business opportunities and maintained relationships with stakeholders. Conducted market research to generate leads for business growth.

Business Development Market Research Communication Relationship Building Sales Strategy Negotiation Reporting Team Collaboration Customer Service

Trainee

JW Marriott

Jan 2016 - Apr 2016 (3 months)

Received training in various restaurant operations, including guest service and inventory management. Assisted in maintaining high service standards.

Customer Service Inventory Management Operations Management Team Collaboration Communication Training Problem Solving Time Management Hospitality

Front Office Executive

IBM

Aug 2013 - Jul 2014 (11 months)

Handled customer inquiries and complaints, ensuring high service levels and productivity. Acted as a liaison between customers and internal IT departments.

Customer Service Communication Problem Solving IT Support Relationship Management Time Management Team Collaboration Reporting Process Improvement

Club Coordinator

The Park Hotels

Feb 2012 - Apr 2012 (2 months)

Promoted hotel loyalty programs and managed guest relations. Increased hotel revenue through effective sales strategies.

Sales Strategy Customer Service Relationship Management Communication Team Collaboration Problem Solving Time Management Marketing Hospitality

Guest Relations Executive

Taj Hotels

Sep 2011 - Nov 2011 (2 months)

Provided exceptional service to hotel guests, specializing in VIP arrangements. Developed positive relationships with guests and internal stakeholders.