ankit Chtaurvedi
@ankitchtaurvedi
I build revenue growth systems, sales pipelines, and customer experiences for growing businesses.
What I'm looking for
I've grown an independent Qnet business development practice for over a decade, identifying market opportunities and building lead-generation systems through digital marketing, referrals, and word-of-mouth campaigns.
I recruited, managed, and mentored a distributed team of 100+ professionals across multiple countries. I also created SOPs, onboarding programs, and leadership training that helped entrepreneurs build and scale e-commerce businesses.
At Tech Mahindra, I supported enterprise accounts including British Telecom, Capgemini, BUPA, and Prudential, managing contract lifecycles, procurement, order fulfillment, billing, SLA/KPI reporting, and customer-satisfaction initiatives. As a virtual SME, I led and trained a team of eight while maintaining quality, timeline, and budget standards.
I now offer freelance and consulting support in business development, marketing strategy, customer experience, remote-team building, and operational process design for SMEs, startups, and new ventures.
Experience
Work history, roles, and key accomplishments
Entrepreneur
Independent Practice (Qnet)
Jan 2013 - Jan 2026 (13 years)
Grew an independent business development practice, identifying new market opportunities that drove consistent revenue growth over 10+ years. Recruited, managed, and mentored a distributed team of 100+ professionals across multiple countries.
Managed end-to-end contract lifecycle for enterprise clients, including request initiation, ordering, and billing. Led procurement and supplier management, defined SLA/KPI frameworks, and drove customer-satisfaction initiatives across multiple client accounts.
Delivered technical support to UK-based Virgin Media Broadband customers, resolving connectivity, email, and website access issues. Configured Outlook and other mail clients with Virgin Broadband settings, improving first-contact resolution.
Education
Degrees, certifications, and relevant coursework
Jiwaji University
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration degree from Jiwaji University, Institute of Commerce and Management, Gwalior, completed in 2007.
National Convent Higher Secondary School
Higher Secondary Certificate, Commerce
Higher Secondary Certificate in Commerce from MP Board, National Convent Higher Secondary School, Gwalior, completed in 2004.
National Convent Higher Secondary School
Secondary School Certificate, General
Secondary School Certificate from MP Board, National Convent Higher Secondary School, Gwalior, completed in 2002.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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