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ankit ChtaurvediAC
Open to opportunities

ankit Chtaurvedi

@ankitchtaurvedi

I build revenue growth systems, sales pipelines, and customer experiences for growing businesses.

India
Message

What I'm looking for

I'm seeking freelance or consulting engagements, remote or on-site, where I can help SMEs, startups, and new ventures scale through business development strategy, marketing, sales pipelines, customer experience, team training, and operational process design.

I've grown an independent Qnet business development practice for over a decade, identifying market opportunities and building lead-generation systems through digital marketing, referrals, and word-of-mouth campaigns.

I recruited, managed, and mentored a distributed team of 100+ professionals across multiple countries. I also created SOPs, onboarding programs, and leadership training that helped entrepreneurs build and scale e-commerce businesses.

At Tech Mahindra, I supported enterprise accounts including British Telecom, Capgemini, BUPA, and Prudential, managing contract lifecycles, procurement, order fulfillment, billing, SLA/KPI reporting, and customer-satisfaction initiatives. As a virtual SME, I led and trained a team of eight while maintaining quality, timeline, and budget standards.

I now offer freelance and consulting support in business development, marketing strategy, customer experience, remote-team building, and operational process design for SMEs, startups, and new ventures.

Experience

Work history, roles, and key accomplishments

Tech Mahindra Ltd. logoTL

Senior Technical Associate

Jan 2009 - Oct 2013 (4 years 9 months)

Managed end-to-end contract lifecycle for enterprise clients, including request initiation, ordering, and billing. Led procurement and supplier management, defined SLA/KPI frameworks, and drove customer-satisfaction initiatives across multiple client accounts.

IBM Daksh logoID

Technical Associate

Oct 2007 - Nov 2008 (1 year 1 month)

Delivered technical support to UK-based Virgin Media Broadband customers, resolving connectivity, email, and website access issues. Configured Outlook and other mail clients with Virgin Broadband settings, improving first-contact resolution.

Education

Degrees, certifications, and relevant coursework

Jiwaji University logoJU

Jiwaji University

Bachelor of Business Administration, Business Administration

Bachelor of Business Administration degree from Jiwaji University, Institute of Commerce and Management, Gwalior, completed in 2007.

NS

National Convent Higher Secondary School

Higher Secondary Certificate, Commerce

Higher Secondary Certificate in Commerce from MP Board, National Convent Higher Secondary School, Gwalior, completed in 2004.

NS

National Convent Higher Secondary School

Secondary School Certificate, General

Secondary School Certificate from MP Board, National Convent Higher Secondary School, Gwalior, completed in 2002.

Tech stack

Software and tools used professionally

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