Mohsin User

I am a detail-oriented and empathetic customer support professional with a strong background in technical support at Amazon. My experience includes troubleshooting, device setup, and resolving service-related issues, ensuring that I deliver top-tier remote assistance while enhancing the overall user experience.

Throughout my career, I have assisted customers with transactions, refunds, and technical inquiries across multiple support channels, including chat, phone, and email. I pride myself on my problem-solving abilities and my customer-centric approach, which has consistently led to high satisfaction scores. My certifications in customer service and IT support further bolster my skills, allowing me to provide effective solutions and maintain compliance with process standards.