Anjali AAA
Open to opportunities

Anjali A

@anjalia

Experienced Education Manager with a passion for customer engagement.

India
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What I'm looking for

I am looking for opportunities that allow me to leverage my skills in education management and customer engagement to foster business growth and enhance customer satisfaction.

I am an experienced Education Manager with over 3 years of expertise in overseeing customer service teams and enhancing customer satisfaction. My journey has been marked by a proven track record of resolving customer complaints and improving retention rates. At Growing Stars Infotech Pvt. Ltd, I effectively managed US customer inquiries through various channels, ensuring a professional and courteous interaction that fostered strong relationships.

Prior to my role in education management, I served as a Branch Manager at Greenline Overseas Education Consultants, where I successfully directed branch operations and led a team to achieve annual revenue targets. My ability to establish efficient processes and maintain a budget while maximizing profits has been pivotal in my career. I am passionate about contributing my skills in education management and customer engagement to drive business growth and customer delight.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Mahatma Gandhi University logoMU

Mahatma Gandhi University

Master of Commerce, Commerce

2013 - 2015

Completed Master of Commerce (M.Com) with a focus on advanced commerce topics, enhancing understanding of business principles and practices.

Catholicate College logoCC

Catholicate College

Bachelor of Commerce, Commerce

2010 - 2013

Earned Bachelor of Commerce (B.Com), gaining foundational knowledge in commerce and business management, while actively participating in academic seminars.

Tech stack

Software and tools used professionally

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Anjali A - Education Manager - Growing Stars Infotech Pvt. Ltd | Himalayas