Anita Jaiswal

As a Senior Executive, I resolve over 30 daily issues related to GDS, ticketing, and customer service. I analyze daily sales data and competitor performance to generate actionable insights and develop strategic plans to promote the platform and drive targeted product distribution.

During my internship, I prepared an HR Audit and coordinated with the Managing Director to diagnose the client’s HR system. I recommended solutions for existing HR problems and prepared training manuals for Training of Trainers (ToT).

As a Social Mobilizer, I prepared training outlines and manuals for trainers, supervised 30 GMP trainings for dairy farmers, and monitored project activities to ensure effective implementation and adoption of GMP steps.

In my role as a Trainee, I anticipated and addressed guest service needs, ensured guest satisfaction with food and beverage courses, and handled menu queries effectively.

I contributed to the company’s Annual Report and conducted a survey of 100 female members on micro-credit benefits. I also completed a workshop on microfinance and loan proposals.

As a Student Assistant, I managed circulation desk functions, updated patron records, and coordinated non-circulation issues with the appropriate staff. I also shelved hundreds of books weekly.

I organized a campaign on public parks with over 50 participants and contributed to awareness videos on environmental issues, focusing on clean cities and the impact of single-use plastics.

I assisted with loan administration and customer service, providing services to over 500 customers and processing daily transactions, including deposits and withdrawals.

Pursued an MBA in Human Resource Management, focusing on strategic HR practices and organizational behavior. Graduated with a full scholarship from Brac International.

Completed a Bachelor of Arts in Economics with a minor in Development Studies. Received a scholarship from the IKEA Foundation.