Open to opportunities

Anita Chamange

@anitachamange

Message

Empathetic tourism and placement specialist with strong admin, customer service, and data skills.

South Africa

Message

What I'm looking for

I seek a role combining placement/recruitment and customer-facing operations where I can grow responsibility, use my coordination and CRM skills, and support candidate/client success.

I am a curious and empathetic tourism professional with a National Diploma in Tourism Management and practical experience across hospitality, placement coordination, and administrative support. I combine strong customer-service instincts, operations experience, and proficiency with booking and CRM systems to deliver reliable service.

My background includes front-desk and reservations roles, data capturing, car rental operations, and part-time personal assistance, where I managed schedules, travel arrangements, and correspondence. I have also worked as a junior placement specialist, screening candidates, coordinating interviews, supporting visa processes, and running webinars.

I bring integrity, adaptability, and a continuous-learning mindset, with achievements including an Amadeus Novis certificate, TEFL/TESOL training, and hands-on experience using Amadeus, Opera, Zendesk, HubSpot, and multiple productivity and project tools to improve processes and support clients and candidates effectively.

Experience

Work history, roles, and key accomplishments

Current

Junior Placement Specialist

Current

Placement International

Sep 2024 - Present (1 year 1 month)

Assist recruitment and placement for hospitality/culinary internships, screen candidates, coordinate interviews and visa guidance, maintain databases, and support placement marketing and events.

CRM Visa Support Database Management Sales Communication

Current

Home Tutor

Current

Private Tutor

Nov 2023 - Present (1 year 11 months)

Provide one-on-one tutoring, lesson planning, progress assessment and test preparation to improve student performance and skill development.

Lesson planning Test Preparation Student Motivation Communication Tutoring

Personal Assistant

Raphoto Holdings Pty Ltd

Jul 2023 - Sep 2024 (1 year 2 months)

Provided schedule and correspondence management, travel arrangements, document and office management, and general administrative support to streamline executive operations.

Calendar Management Document Management Office Administration Communication Scheduling

Car Rental Agent

Around About Cars

Jun 2022 - Jun 2023 (1 year)

Managed reservations, quoting, rental agreements and payments, handled customer inquiries via phone and messaging, conducted vehicle inspections, and supported sales and marketing activities.

Customer Service Reserving Payments Vehicle Inspection Zendesk Sales

Data Capturer

Jun 2021 - May 2022 (11 months)

Performed seasonal data entry and verification, maintained data quality and confidentiality, and produced reports to support accurate record keeping and decision making.

Data Entry Data Verification Quality Control Reporting Confidentiality Communication

Receptionist

Lagoon Beach Hotel

Apr 2018 - Dec 2019 (1 year 8 months)

Managed front-desk operations including guest check-in/out, reservations, billing, and communications while maintaining accurate records and delivering high-quality customer service.

Guest Service Billing Communication Record keeping Concierge Services Problem Solving

Youth Coordinator

YDP

Jun 2016 - Jul 2019 (3 years 1 month)

Developed and implemented youth programs, coordinated volunteers and community outreach, and provided mentoring and administrative support to improve participant engagement and program delivery.

Program Development Mentoring Community Outreach Volunteer coordination Administration Reporting Communication

Education

Degrees, certifications, and relevant coursework

Cape Peninsula University of Technology

National Diploma in Tourism Management, Tourism Management

Activities and societies: Certificate of achievement in Amadeus Novis; Transcript includes Global Classroom Exchange program (Osnabrück University of Applied Sciences); 150-hour Advanced TEFL/TESOL; short course in Human Resources Management Concepts.

National Diploma in Tourism Management completed with additional short-course certifications including Amadeus Novis and a 150-hour TEFL/TESOL credential.