Tendai Chesiwe

Met with clients to understand their travel preferences, budget, and requirements. Created customized travel itineraries, including flights, accommodations, and activities. Handled all aspects of travel bookings, maintained accurate records, and managed payments.

Checked in guests and allocated them to their rooms. Greeted guests and visitors with a positive, helpful attitude. Answered phone calls and emails regarding guest inquiries. Set up invoices and quotations for guests and confirmed bookings for rooms, conferencing, and activities.

Determined clients' needs and suggested suitable travel packages. Organized travels from beginning to end, including tickets, accommodation, and transportation. Supplied travelers with pertinent information and useful travel/holiday materials. Greeted clients and visitors with a positive, helpful attitude and maintained workplace security.

Ensured high standards of cleanliness in offices, reception areas, corridors, and other areas as per business requirements. Promoted and maintained a safe, secure, and clean working environment. Performed administrative tasks including record-keeping of business expenditure, emailing invoices and quotations, answering phone calls, and scheduling appointments.

Invited guests into the hostel in a friendly manner and seated them at appropriate tables. Instructed guests on the food that would be served for the day and answered any questions that may have arisen. Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts.

Grade: Mathematics Literacy 61%, English Home Language 52%, Afrikaans First Additional Language 50%, Computer Application Technology 48%, Consumer Studies 60%, Visual Art 72%, Life Orientation 76%

Activities and societies: Third group hockey team, leadership camp at Hobhouse

Completed secondary education with a focus on various subjects including Mathematics Literacy, English Home Language, Afrikaans First Additional Language, Computer Application Technology, Consumer Studies, Visual Art, and Life Orientation. Participated in the third group hockey team and a leadership camp.

Grade: Average mark between 68% to 75%

Majored in Tourism and Event Management, pursuing a career in the tourism sector. Applied past experiences and current academics to acquire new skill sets within the tourism industry. Received an award for being the best 2nd-year student in 2021.

Grade: 89%

Achieved qualifications in GSD in Amadeus with a percentage of 89%. The course took two weeks to complete.