Animashaun Ifemide

I am a customer-focused professional with extensive experience in delivering exceptional service and support. My strong communication and interpersonal skills enable me to resolve issues effectively while enhancing customer satisfaction. I am committed to fostering positive relationships and contributing to team success in fast-paced environments.

During my internship at Jomav Homes and Properties, I collaborated with cross-functional teams to enhance service delivery processes, which significantly improved the overall customer experience. I maintained meticulous records of customer interactions, ensuring accurate documentation for future reference and analysis. My proactive approach to resolving customer complaints led to a 20% reduction in escalated issues, and I achieved a 95% satisfaction rating by addressing inquiries related to products and services.

In my role at SAGAC Inc., I managed calendars, scheduled appointments, and prepared reports and presentations, demonstrating my exceptional organizational and time-management skills. My volunteer experience as a customer support representative at Luvsmithcorp allowed me to cultivate strong relationships with clients through empathetic communication and active engagement, further solidifying my commitment to providing outstanding customer support.