Angielette Terrible
@angieletteterrible
Dedicated risk operation analyst with strong customer service skills.
What I'm looking for
I am a committed professional with a background in risk operations and collections. My experience as a Risk Operation Analyst at Ubiquity Global Services has equipped me with the skills to identify, analyze, and mitigate risks effectively. I am passionate about developing strategies that enhance operational efficiency and minimize potential risks.
Previously, I worked as a Collection Specialist at Allsectech Manila Inc., where I honed my abilities in customer service and communication. I monitored accounts, investigated outstanding debts, and worked diligently to encourage timely payments. My goal is to leverage my skills and experiences to contribute positively to your organization while continuing to grow in my career.
Experience
Work history, roles, and key accomplishments
Risk Operation Analyst
Ubiquity Global Services
Jul 2023 - Present (1 year 11 months)
Identifies, analyzes, and mitigates risks within the organization's operations. Assesses potential risks related to business processes and develops strategies to minimize those risks.
Collection Specialist
Allsectech Manila Inc.
Sep 2019 - Aug 2022 (2 years 11 months)
Monitored accounts to identify outstanding debts, investigated historical data for each debt, and contacted clients about overdue payments. Processed payments and refunds while resolving billing and customer credit issues.
Education
Degrees, certifications, and relevant coursework
Bonifacio Global City
Senior High School, Information Technology
2019 - 2022
Studied Information Computer Technology focusing on various aspects of computer systems and technology applications.
Pateros National High School
Junior High School, General Education
2012 - 2016
Completed Junior High School education with a focus on foundational subjects and skills necessary for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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