Kristine Solinap
@kristinesolinap
Driven business graduate student focused on quality results.
What I'm looking for
I am a driven business graduate student with a focus on producing quality results in every task. My positive attitude and strong work ethic enable me to consistently meet goals while maintaining a high standard of precision and accuracy. I thrive in fast-paced environments and am always looking to expand my skill set.
Currently, I work as a Risk Operations Analyst at Ubiquity Global Services, where I validate and authenticate identification documents from clients worldwide. My role requires meticulous attention to detail and the ability to process each document efficiently. I have a proven track record of improving document verification accuracy and reducing errors by following client-specific guidelines.
Previously, I served as a Customer Service Representative at TTEC, where I handled customer inquiries and provided quick, accurate solutions. My experience has honed my organizational and analytical strengths, and I am proficient in various tools, including MS Office, to address customer concerns effectively.
Experience
Work history, roles, and key accomplishments
Risk Operations Analyst
Ubiquity Global Services
May 2023 - Present (2 years 1 month)
Validated and authenticated identification documents from clients worldwide, ensuring compliance with regulations and flagging forged IDs. Accurately transcribed information while maintaining high efficiency, processing each document within 1 minute and 30 seconds.
Customer Service Representative
TTEC
Sep 2022 - Jan 2023 (4 months)
Handled customer inquiries from around the world, providing quick and accurate solutions to a variety of concerns. Utilized various tools to address billing, technical issues, and sales inquiries efficiently, ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
University of St. La Salle
Bachelor of Science, Operations Management
2018 - 2022
Pursued a Bachelor of Science degree with a major in Operations Management, gaining a strong foundation in business operations, process optimization, and strategic planning.
University of Negros Occidental - Recoletos
STEM
2016 - 2018
Pursued the Science, Technology, Engineering, and Mathematics (STEM) strand, developing a strong analytical and problem-solving skill set.
Availability
Location
Authorized to work in
Website
kristinesolinap.myPortfolio
canva.siteJob categories
Interested in hiring Kristine?
You can contact Kristine and 90k+ other talented remote workers on Himalayas.
Message KristineFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
