Open to opportunities

angellee tulabing

@angelleetulabing

Message

Dedicated customer service representative with a passion for learning.

Philippines

Message

What I'm looking for

I am looking for a role in a supportive environment that encourages skill development and career growth.

I am Ma. Angellee S. Tulabing, a dedicated customer service representative with a strong commitment to providing exceptional service. With experience at Teleperformance and Alorica, I have honed my skills in communication and problem-solving, ensuring customer satisfaction in every interaction.

Throughout my career, I have demonstrated my ability to adapt and learn quickly, taking the initiative to improve processes and enhance customer experiences. I am eager to continue my professional development in a positive work environment that fosters growth and innovation.

Experience

Work history, roles, and key accomplishments

Content Moderator

Alorica

Jun 2024 - Present (11 months)

Reviewed and moderated user-generated content to ensure compliance with platform guidelines and community standards. Identified and escalated policy violations, contributing to a safe online environment.

Content Moderation Critical Thinking Risk Assessment Reporting

Customer Service Representative 1

Teleperformance

Feb 2022 - Present (3 years 4 months)

Provided exceptional customer support by addressing inquiries and resolving issues for a diverse client base. Managed high call volumes efficiently while maintaining service quality and customer satisfaction.

Customer Service Problem Solving Communication CRM Software Conflict Resolution Data Entry

Education

Degrees, certifications, and relevant coursework

Plaza Central School

Elementary Education, General Studies

Completed primary education, focusing on foundational subjects such as mathematics, science, and language arts. Developed basic academic skills and knowledge.

Ramon Teves Pastor Memorial - Dumaguete Science High School

High School Diploma, Science and Technology

Graduated from a science-focused high school, emphasizing advanced studies in science, mathematics, and technology. Prepared for higher education through a rigorous curriculum.

Silliman University

Bachelor of Science in Civil Engineering, Civil Engineering

Pursued a Bachelor of Science in Civil Engineering, gaining comprehensive knowledge in structural design, construction management, and infrastructure development. Engaged in coursework covering mechanics, hydraulics, and materials science.