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Angelique Betera
@angeliquebetera
Business Management Student | Salesforce Aficionado | Strategy Consultant | Customer Care Specialist
South AfricaWhat I'm looking for
Hello, I'm Angelique Betera, a business management student at Brigham Young University. Proficient in accounting, sales, and social media. Actively engaged in Salesforce, pursuing a Certified Administrator by May 2024. Skilled in data and CRM. Experienced in strategy consulting, customer care, and tutoring. As a Volunteer Missionary, I led a global team, honing skills in CRM, team management, and effective communication. Eager to contribute my diverse skill set in business management and Salesforce administration, ensuring positive outcomes in every role.
Experience
Work history, roles, and key accomplishments
FRCurrent
• Train and assist adults in improving business English proficiency levels to communicate in interviews, meetings, presentations
and business/client discussions
• Manage, analyze, correct and coach over 35 students per week to improve conversational and grammatical skills to blend into
educational and educational English centred settings
ITFacilitated communication between non-English speaking patients and healthcare providers by securing language interpreters.
• Provided IT and tech support for medical devices, troubleshooting issues and resolving technical problems.
• Aided patients with billing and scheduling inquiries, ensuring a positive customer experience.
• Met all weekly quality assurance monitoring with 100%
• Coordinated
Education
Degrees, certifications, and relevant coursework
Angelique hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
South AfricaAuthorized to work in
Salary expectations
1k-2k USD
Social media
Job categories
Salesforce AdministratorSalesCustomer CareAdmin ExecutiveCustomer Success LeadCustomer Service LeadCustomer Service AgentCustomer Success AgentCustomer Support AgentCustomer Care ExecutiveCustomer Service ManagerCustomer Support ManagerCustomer Success AssociateCustomer Care RepresentativeMarketingEmail MarketerMarket ResearchInbound MarketerMarketing AssistantSales AssistantBrand AssistantOffice AssistantVirtual AssistantStudent AmbassadorTeaching AssistantExecutive AssistantAdministrative AssistantClient Services AssociateCustomer Service AssociatePublic Relations Assistant
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