Bofelo Hamese
@bofelohamese
Highly skilled and experienced student with expertise in customer service and sales.
What I'm looking for
I am a self-motivated and capable individual with a proven track record of delivering excellence in customer service and sales. My proficiency in oral, written, and digital communication enables me to build strong client relationships and drive positive outcomes.
I excel in call handling efficiency, demonstrating empathy, and converting leads into successful sales. My performance is driven by key metrics, including meeting targets, fostering team collaboration, adhering to scripts, and ensuring customer satisfaction and retention.
I am also passionate about community engagement, particularly in supporting the rights and activism of young women and girls. I have excellent organizational and coordination skills, with experience in project reporting, research, and problem-solving.
Experience
Work history, roles, and key accomplishments
Community Engagement
RISE YOUNG WOMENS CLUB
Jan 2020 - Dec 2022 (2 years 11 months)
Supported the rights and activism of young women and girls, creating a safe space for collective advocacy.
Student
University of Johannesburg
Jan 2021 - Dec 2022 (1 year 11 months)
Delivered excellence in customer service and sales, consistently meeting world-class standards. Built strong client relationships and drove positive outcomes through effective communication.
Administrative Intern
University of Johannesburg
Mar 2022 - Nov 2022 (8 months)
Provided administrative support to the team, including document preparation, scheduling, and other ad hoc tasks. Coordinated travel arrangements and facilitated the processing of surveys.
Education
Degrees, certifications, and relevant coursework
University of Johannesburg
Diploma, Operations Management
2024 -
Availability
Location
Authorized to work in
Job categories
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