Aaishah Vawda
@aaishahvawda
I deliver reliable remote client support, documentation, scheduling, and technical troubleshooting.
What I'm looking for
I've delivered 5,700+ one-to-one virtual sessions and 2,900+ hours of remote client-facing service for international education providers in South Korea, the United States, and Japan.
At Joy English, I manage a daily portfolio of international clients, coordinate appointments, maintain individual records, and provide structured feedback and monthly progress reports. I also troubleshoot technical and connectivity issues in real time to keep virtual service delivery reliable.
Across Higher Learning Group, Upscale English, and Eigox, I've built long-term relationships with adult professionals, young learners, and parents through clear communication, personalised support, and accurate documentation.
I'm certified in Salesforce CRM, Zendesk, Microsoft 365, and Notion, and I bring independent workload management, cross-cultural communication, schedule coordination, and client relationship management to fully remote, multi-time-zone teams.
Experience
Work history, roles, and key accomplishments
Remote Online English Instructor
Joy English
Feb 2025 - Present (1 year 6 months)
Manages a daily caseload of 4-5 international clients, delivering Business English and Travel English sessions while maintaining client records and troubleshooting technical issues.
Remote Online English Instructor
Higher Learning Group
Jan 2024 - Jan 2025 (1 year)
Delivered approximately 1,950 live one-to-one instruction sessions to children and adults, maintaining lesson plans and client records over a 12-month engagement.
Remote Online English Instructor
Upscale English
Jan 2023 - Dec 2023 (11 months)
Delivered approximately 1,300 one-to-one virtual instruction sessions to young learners, building long-term relationships through professional communication and detailed feedback.
Remote Online English Instructor
Eigox
Jan 2022 - Dec 2022 (11 months)
Delivered approximately 780 Business English and Travel English sessions to adult professionals, providing personalized guidance and consistent remote service.
Education
Degrees, certifications, and relevant coursework
i-to-i TEFL
GA Level 5 Diploma, Teaching English as a Foreign Language
Completed a GA Level 5 Diploma in Teaching English as a Foreign Language (300 hours) in December 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Aaishah?
You can contact Aaishah and 90k+ other talented remote workers on Himalayas.
Message AaishahGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
