Aneshia Black

Build and nurture key account relationships through field visits, product presentations, and strategic trade show participation to expand market presence. Drive revenue growth through strategic pipeline management, maintaining 85% clean pipeline rate.

Streamlined the onboarding and product enablement process for Mid-Market grocery partners from end-to-end ensuring successful activation across the DoorDash platform. Worked cross-functionally with Merchant Operations, Product, Engineering, Marketing, Analytics, and Sales teams to drive efficiencies via the creation and optimization of scalable internal processes.

Slashed employee demographic data extraction by 30% by diagnosing opportunities and altering the process for efficiency. Proactively identified potential risks and tracked project progress against commitments.

Optimized virtual learning implementation workflows for district administrators, achieving 92% success rate while managing $3.4M territory revenue. Facilitated seamless SAAS onboarding and SSO integration, providing comprehensive technical support and troubleshooting solutions.

Managed inbound warehouse and delivery account leads within the south Atlanta territory through phone calls, content referrals, and marketing email responses. Scheduled qualifying meetings with target accounts including but not limited to Lowe's Home Improvement, Whirlpool Appliances, Ashley Furniture Home store & The Home Depot.

Led cross-functional team initiatives to achieve 10% increase in loyalty program sales, while managing daily operations and staff development of 12+ associates. Streamlined cash handling procedures and maintained 6% conversion rate, ensuring accurate financial reporting and secure banking transfers.

Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly. Maintained integrity and confidentiality when handling case-sensitive information, including but not limited to, student ID numbers, social security numbers, grade point averages, transcripts, course schedules, and student account balances.

Completed a Master of Business Administration with a focus on Management. Developed advanced skills in strategic planning, organizational leadership, and business operations.