Andrew Yaeger

I am a senior macOS professional with deep experience supporting and advancing large-scale Apple environments in global enterprise settings. I specialize in Jamf Pro administration, endpoint management, scripting and automation, vulnerability monitoring, and executive-level support.

At Citigroup I led infrastructure and site support teams through large Mac deployments and transitions to an engineering-driven operating model, supporting thousands of users and improving macOS adoption across Windows-centric groups. I architected deployment and software management systems that reduced software deployment time by 70% and built dashboards that cut reporting and resolution times substantially.

I develop automation and vulnerability-monitoring solutions, including scripts integrating National Vulnerability Database data for near real-time threat awareness, and designed a macOS backup solution that accelerated migrations from Jamf Pro Server to Jamf Cloud. I also partner with vendors to close platform gaps and improve cross-platform parity.

I mentor and train support teams, produce technical documentation, and enable non-Mac teams to provide full macOS support. I focus on operational visibility, process elimination through automation, and delivering reliable executive-level service.