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@chriswaldrip
Senior macOS endpoint engineer focused on secure, scalable Apple device management.
United StatesI am a senior macOS endpoint engineer with deep experience managing large fleets of Apple devices, implementing security compliance, and streamlining deployment workflows. I have led migrations to cloud Jamf instances, integrated identity providers like Okta, and built disaster recovery processes for macOS environments.
Across roles at Intercontinental Exchange and CNN, I developed imaging and deployment processes, automated configuration with scripts and Jamf tooling, and supported live news operations worldwide — work that contributed to an Emmy for technology and engineering. I champion secure configurations including FileVault, firmware protections, and enterprise endpoint protections for devices traveling to high-risk regions.
I train and document procedures for support teams, create knowledge-base content and curricula, and provide advanced one-on-one support for complex workflows. I seek roles where I can continue improving Apple device management at scale while mentoring teams and advancing security-first operational practices.
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Work history, roles, and key accomplishments
Intercontinental Exchange Inc.
Sep 2023 - Present (2 years 2 months)
Manage a fleet of over 1,500 macOS devices and implemented MSCP processes to verify NIST CIS Level 1/2 compliance using Jamf Compliance Project and Jamf Pro; documented enrollment and disaster-recovery workflows and trained support staff.
CNN
Aug 2021 - Aug 2023 (2 years)
Migrated multiple Jamf instances into a single cloud instance, revamped imaging and software deployment workflows, integrated Okta authentication with Jamf cloud, and created documentation and training for department rollout.
Turner Global Technology & Operations
Dec 2004 - Aug 2021 (16 years 8 months)
Founding member of Digital News Gathering; developed imaging/deployment processes for macOS, portable IP-based live/edit/store-and-forward systems (part of Emmy-winning technology), and championed Jamf adoption for 700+ Macs.
CNN
Nov 2003 - Dec 2004 (1 year 1 month)
Led projects supporting CNN.com, oversaw CMS support and major software deployments, and piloted live video streaming from laptops using QuickTime Broadcaster and Final Cut Pro.
CNN
Nov 2001 - Nov 2003 (2 years)
Provided desktop technical support for CNN.com and Turner Broadcasting focusing on Apple Macintosh hardware, OS, and software; initiated Apple Remote Desktop to standardize upgrades and installations.
CNN
Nov 2000 - Nov 2001 (1 year)
Provided entry-level desktop support to CNN.com and Turner Broadcasting employees, supporting Macintosh and Windows hardware and applications.
Degrees, certifications, and relevant coursework
VUBachelor of Arts, Sociology
1989 - 1995
Activities and societies: Newsletter Directory; Atlanta Macintosh Users Group (President 2002–2005; member 2001–2002)
Completed coursework toward a Bachelor of Arts in Sociology with minors in Anthropology, History, and Theater (emphasis in Radio and Television).
Software and tools used professionally
United StatesYou can contact Chris and 90k+ other talented remote workers on Himalayas.
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