Chris Waldrip
@chriswaldrip
Senior macOS endpoint engineer focused on secure, scalable Apple device management.
United StatesWhat I'm looking for
I am a senior macOS endpoint engineer with deep experience managing large fleets of Apple devices, implementing security compliance, and streamlining deployment workflows. I have led migrations to cloud Jamf instances, integrated identity providers like Okta, and built disaster recovery processes for macOS environments.
Across roles at Intercontinental Exchange and CNN, I developed imaging and deployment processes, automated configuration with scripts and Jamf tooling, and supported live news operations worldwide — work that contributed to an Emmy for technology and engineering. I champion secure configurations including FileVault, firmware protections, and enterprise endpoint protections for devices traveling to high-risk regions.
I train and document procedures for support teams, create knowledge-base content and curricula, and provide advanced one-on-one support for complex workflows. I seek roles where I can continue improving Apple device management at scale while mentoring teams and advancing security-first operational practices.
Experience
Work history, roles, and key accomplishments
Senior macOS Endpoint Engineer
Intercontinental Exchange Inc.
Sep 2023 - Present (2 years 1 month)
Manage a fleet of over 1,500 macOS devices and implemented MSCP processes to verify NIST CIS Level 1/2 compliance using Jamf Compliance Project and Jamf Pro; documented enrollment and disaster-recovery workflows and trained support staff.
Senior BIT Engineer
CNN
Aug 2021 - Aug 2023 (2 years)
Migrated multiple Jamf instances into a single cloud instance, revamped imaging and software deployment workflows, integrated Okta authentication with Jamf cloud, and created documentation and training for department rollout.
DNG Systems Engineer
Turner Global Technology & Operations
Dec 2004 - Aug 2021 (16 years 8 months)
Founding member of Digital News Gathering; developed imaging/deployment processes for macOS, portable IP-based live/edit/store-and-forward systems (part of Emmy-winning technology), and championed Jamf adoption for 700+ Macs.
Support Specialist III
CNN
Nov 2003 - Dec 2004 (1 year 1 month)
Led projects supporting CNN.com, oversaw CMS support and major software deployments, and piloted live video streaming from laptops using QuickTime Broadcaster and Final Cut Pro.
Support Specialist II
CNN
Nov 2001 - Nov 2003 (2 years)
Provided desktop technical support for CNN.com and Turner Broadcasting focusing on Apple Macintosh hardware, OS, and software; initiated Apple Remote Desktop to standardize upgrades and installations.
Support Specialist I
CNN
Nov 2000 - Nov 2001 (1 year)
Provided entry-level desktop support to CNN.com and Turner Broadcasting employees, supporting Macintosh and Windows hardware and applications.
Education
Degrees, certifications, and relevant coursework
VUValdosta State University
Bachelor of Arts, Sociology
1989 - 1995
Activities and societies: Newsletter Directory; Atlanta Macintosh Users Group (President 2002–2005; member 2001–2002)
Completed coursework toward a Bachelor of Arts in Sociology with minors in Anthropology, History, and Theater (emphasis in Radio and Television).
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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