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Taylor Robbins

@taylorrobbins2

Message

I automate secure, scalable IT operations across enterprise endpoint environments.

United States

Message

I've led enterprise IT operations at GitLab, supporting global macOS and Windows environments while improving endpoint reliability, lifecycle management, and service delivery for distributed teams.

I build automated onboarding and identity workflows with Google Workspace, Okta, MDM, Python, Bash, and PowerShell—streamlining provisioning, laptop configuration, secure access, and employee support. My work spans asset procurement, vendor coordination, office infrastructure, conferencing technology, documentation, and complex hardware and software troubleshooting.

Previously at Waymo and Amazon Web Services, I administered endpoints, cloud productivity services, identity lifecycles, and operational processes that improved consistency, compliance, and employee readiness.

Experience

Work history, roles, and key accomplishments

Senior IT Operations Engineer

GitLab

Feb 2020 - May 2026 (6 years 3 months)

Directed enterprise IT operations for a global developer tools organization, administering large macOS and Windows environments and improving endpoint reliability and operational efficiency. Designed automated onboarding workflows and implemented workflow automation using Python, Bash, and PowerShell.

IT Operations Engineer

Waymo

Jan 2019 - Jan 2020 (1 year)

Supported enterprise technology operations by administering macOS and Windows endpoints, delivering advanced troubleshooting, secure account management, and consistent user support. Managed onboarding and offboarding activities and automated recurring administrative processes through scripting.

MacOS Windows Google Workspace Okta MDM PowerShell BASH Python Identity Management Access Management hardware troubleshooting Technical Documentation Vendor Management Systems Administration Incident Management

Systems Administrator

Amazon Web Services (AWS)

Jul 2015 - Dec 2018 (3 years 5 months)

Administered enterprise systems supporting cloud operations through endpoint management, user administration, and standardized IT processes. Developed automation scripts using PowerShell, Bash, and Python to streamline administrative operations and improve operational accuracy.