Himalayas logo
Ben KerrBK
Open to opportunities

Ben Kerr

@benkerr

Apple platform specialist managing macOS lifecycle, Jamf, and executive support.

United States
Message

What I'm looking for

I seek a role where I can architect and operate macOS/Jamf platforms, drive zero-touch deployments, mentor teams, and improve security and compliance at scale.

I am an Apple platform specialist with over 9 years of IT experience, including five years as the sole macOS and Jamf engineer for a global data center organization. I own the full macOS device lifecycle from architecture and zero-touch deployment to security, compliance, and executive-level support.

As the architect and administrator of a Jamf Pro environment, I implemented Jamf Connect and Zero Touch Provisioning, developed automation and remediation workflows, and served as the single point of failure for Mac platform continuity. I also train and mentor IT staff, maintain platform documentation, and provide C-level technical support.

I hold Cisco CCNA and Jamf certifications (Jamf 200 and Jamf 300) and have hands-on experience with Jamf Protect, Apple Business Manager, Microsoft Intune, Entra ID, Exchange, and endpoint security. I seek to apply my macOS and device management expertise to strengthen platform reliability and security at scale.

Experience

Work history, roles, and key accomplishments

QS
Current

Desktop Support Engineer

Quality Technology Services

Dec 2019 - Present (6 years 2 months)

Sole owner of the enterprise macOS platform for a global organization, architecting and administering Jamf Pro, implementing Jamf Connect and zero-touch provisioning, and providing executive-level Mac support to improve device lifecycle reliability.

Education

Degrees, certifications, and relevant coursework

Arkansas Tech University logoAU

Arkansas Tech University

Bachelor of Science, Information Technology

Grade: 3.6

Bachelor of Science in Information Technology with a 3.6 GPA; coursework and projects focused on IT systems, support, and administration.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Ben Kerr - Desktop Support Engineer - Quality Technology Services | Himalayas