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Isaac BichachiIB
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Isaac Bichachi

@isaacbichachi

Endpoint Engineer at Stagwell managing Jamf Pro across 4,000+ devices and automating macOS fleet operations.

United States
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At Stagwell, I administer Jamf Pro across a 4,000+ device macOS fleet, including enrollment, configuration profiles, app deployment, and VPP licensing. I also package apps for Self Service installs to reduce routine helpdesk requests.

I built a self-service macOS Tahoe upgrade workflow in Jamf with swiftDialog, bootstrap token and SecureToken preflight checks, and a mist-cli fallback. It cut upgrade time by several hours per device.

I design automation in Bash, PowerShell, and the Jamf Classic API for bulk operations. I also lead MDM migrations and track fleet-wide OS and FileVault compliance.

Earlier, at Team Enterprises, I resolved support incidents, deployed macOS and Windows devices, and managed Active Directory and office Wi-Fi. I hold the Jamf Certified Associate – Jamf Pro (Jamf 100) and CompTIA A+ certifications.

Experience

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Education

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Florida International University logoFU

Florida International University

Bachelor of Science, Information Technology

Bachelor of Science in Information Technology from Florida International University.

Tech stack

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