Andrew Theriault
@andrewtheriault
I lead wireless retail sales teams, grow revenue, and improve customer retention through consultative service.
United StatesWhat I'm looking for
I lead sales representatives at Atlantic Wireless, a UScellular Authorized Retailer, to exceed store sales targets and performance metrics. I develop sales strategies that support revenue growth, customer acquisition, and retention.
I manage daily store operations including scheduling, inventory control, merchandising, hiring, onboarding, coaching, and performance evaluations. I also resolve escalated customer issues and use sales reports and KPIs to improve team performance.
Previously, I supported wireless customers at T-Mobile and Atlantic Wireless through account management, activations, upgrades, billing support, device troubleshooting, and product recommendations. My earlier Home Depot experience strengthened my inventory, freight, warehouse operations, equipment operation, and safety practices.
Experience
Work history, roles, and key accomplishments
Assistant Manager
UScellular Authorized Retailer - Atlantic Wireless
Nov 2024 - Present (1 year 10 months)
Led and coached a team of sales representatives to achieve and exceed store sales targets and performance metrics. Managed daily store operations, including scheduling, inventory control, and visual merchandising standards.
Sales Representative
UScellular Authorized Retailer - Atlantic Wireless
May 2024 - Nov 2024 (6 months)
Assisted customers in selecting wireless plans, devices, and accessories based on individual needs and budget. Achieved and exceeded sales targets through consultative selling and product knowledge.
Provided high-quality customer support by handling account inquiries, billing questions, and service issues. Assisted customers with plan changes, upgrades, and product recommendations based on individual needs.
Loaded, unloaded, and organized incoming freight to maintain efficient warehouse operations. Stocked merchandise on sales floor and in overhead storage following company safety standards.
Education
Degrees, certifications, and relevant coursework
Hodgdon High School
High School Diploma, General Studies
Earned a high school diploma from Hodgdon High School.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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