Chris Masters
@chrismasters
Customer-focused retail leader driving sales and exceptional service.
United StatesWhat I'm looking for
I am a motivated, results-driven client services professional with progressive retail leadership experience and strong communication skills.
Across multiple wireless retail roles, I managed daily operations, trained and coached teams, and consistently met sales and customer service goals, demonstrating reliable performance management and inventory oversight.
In my most recent role as a donor recruiter, I engage with the public to promote participation, build relationships with partner organizations, and support event logistics to drive outcomes.
I bring a practical, service-oriented approach, a record of developing staff, and a commitment to improving customer satisfaction and operational standards.
Experience
Work history, roles, and key accomplishments
Donor Recruiter
OneBlood
Oct 2024 - Present (1 year)
Greet and engage potential donors, promote blood donation through outreach and signage, and build relationships with drive organizers to increase donor participation.
Store Manager
Total Wireless
Jul 2023 - Jan 2024 (6 months)
Oversaw daily store operations, led a team to meet sales and service goals, and conducted performance coaching and training to ensure adherence to company standards.
TMAssistant Store Manager
T-Mobile
Apr 2022 - May 2023 (1 year 1 month)
Supported retail operations and led team sales initiatives, trained and motivated staff, and managed inventory and customer satisfaction efforts to achieve targets.
Retail Associate Manager
Metro by T-Mobile
Apr 2021 - Feb 2022 (10 months)
Managed store operations including cash handling, inventory, maintenance, and scheduling while training staff and maintaining high standards of customer service and presentation.
Sales Representative
MarketSource
Apr 2020 - Mar 2021 (11 months)
Promoted wireless products and services within Target stores, participated in marketing events to drive sales, and collaborated with store staff to enhance customer experience.
Education
Degrees, certifications, and relevant coursework
VCValencia College
Currently enrolled at Valencia College pursuing college-level coursework to further career development.
Ocoee High School
High School Diploma, High School Diploma
Activities and societies: Certified Food Associate; OSHA Certified
Graduated from Ocoee High School and completed secondary education in Ocoee, FL.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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