Open to opportunities

Andrew Palmer

@andrewpalmer

Message

Highly driven Regional Manager and Marketing Professional.

Canada

Message

What I'm looking for

I am looking for a role that fosters growth, values collaboration, and emphasizes strategic marketing initiatives.

I am a highly driven Regional Manager and Marketing Professional with over three years of experience in leading large-scale partner onboarding, relationship management, and strategic outreach initiatives across Western Canada. My expertise lies in managing a portfolio of over 180 retail accounts, achieving a remarkable 90% onboarding adoption rate within 30 days, and contributing to a 40% expansion in store participation. I have a strong track record of improving partner satisfaction by 25% and reducing client complaints by 30% through proactive engagement and effective use of Salesforce for case resolution.

In my current role at FoodMesh, I have successfully launched and facilitated in-person onboarding programs, maintained relationships through scheduled check-ins, and delivered customized, value-driven offers that have resulted in a 15%+ close rate. My strategic thinking has allowed me to identify growth opportunities and secure high-retention partnerships, significantly scaling FoodMesh’s presence across Western Canada. I am passionate about driving client relations and enhancing customer satisfaction, as evidenced by my contributions to a 30% reduction in client complaints and improved monthly partner satisfaction survey scores.

Experience

Work history, roles, and key accomplishments

Current

Regional Manager

Current

FoodMesh

Jan 2024 - Present (1 year 7 months)

Managed a portfolio of 180+ retail grocery store accounts across Western Canada, serving as the lead regional manager and point of contact. Launched and facilitated in-person onboarding programs that led to a 90%+ adoption rate of the FoodMesh program within 30 days.

Account Management Client Relationship Management Sales Salesforce Strategic Planning Data Analysis Customer Satisfaction Onboarding retail management Business Development

Service Advisor

Ford Motor Company

Jan 2023 - Present (2 years 7 months)

Increased monthly revenue by an average of $80,000 through strategic upselling and customer engagement, with individual retail sales contributing up to $30,000 per month. Maintained proactive contact with clients throughout the service process to enhance customer lifetime value (LTV) and retention.

Upselling Customer Engagement Revenue Customer Service Data Analysis Process Improvement Customer Retention Reporting

Assistant Branch Manager

Enterprise

Jan 2022 - Present (3 years 7 months)

Increased branch revenues and income per car for various months by an average of 5% month over month. Successfully and consistently outperformed neighboring branches through competitor price analysis, sales training, and constant performance meetings.

Revenue Sales Training Performance Management Fleet Management Customer Satisfaction Pricing Analysis Operations Management Team Leadership

Marketing Specialist

Leovanni

Jan 2020 - Present (5 years 7 months)

Managed a portfolio of local real estate clients across North America, overseeing digital ad strategy and execution across Facebook, Instagram, and Google Ads. Collaborated closely with each account to define their unique selling proposition and crafted custom campaigns that reflected regional demographics, resulting in an average 4x Return on Ad Spend (ROAS).

Digital Marketing Facebook Ads Instagram Ads Google Ads Campaign Management ROI Optimization A B Testing Lead Generation Market Research

Lead Sales Advisor

BC Liquor Store

Jan 2019 - Present (6 years 7 months)

Drove an average of $10,000 in monthly sales by building rapport with customers and identifying personalized product solutions. Led the optimization of sales training programs and implementation strategies across the department, resulting in a 200% year-over-year increase in average cart sizes during peak holiday periods.