At Amazon, I led the end-to-end expansion of Same-Day delivery across major European metropolitan areas, taking launch business cases through execution and operational stabilization. I secured approval for 10+ launches across six cities and coordinated delivery across four countries.
I've worked across Amazon's fulfilment value chain, from UK network planning for 25 fulfilment centres to EU technology rollouts that improved delivery accuracy to 98%, reduced cost per package by 10%, and delivered approximately $0.6M in annual savings. I turn ambiguous goals into execution plans, KPIs, governance mechanisms, and repeatable operating models.
Earlier, I planned in-flight catering supply chains for British Airways and built a live production-scheduling optimisation tool at PPG Architectural Coatings that reduced setup time by 10%. I also use AI, automation, data analysis, and workflow tools to streamline decision support and operational reporting.
