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Andrea Acosta

@andreaacosta

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Industrial Engineer and Virtual Assistant specializing in operations and project support.

Colombia

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What I'm looking for

I seek remote roles providing administrative, operations, or project support where I can apply Agile practices, improve processes, and deliver accurate data-driven reports for cross-functional teams.

I am an Industrial Engineer with over six years of experience providing administrative, operational, and project support across remote and in-person settings.

I excel at data management, reporting, and maintaining accurate records to support executive and operational teams. I have supported large-scale technology projects using Agile methodologies and produced executive-facing reports.

My background includes coordinating logistics, schedules, and cross-functional task execution for commercial, academic, and technology organizations, always prioritizing attention to detail and timely delivery.

I am skilled in Advanced Excel, Microsoft Office, calendar and email management, customer and stakeholder communication, and remote team collaboration—bringing a structured, process-oriented approach to every role.

Experience

Work history, roles, and key accomplishments

Scrum Master / Product Professional

Grupo Asesoría en Sistematización ASD

Jun 2021 - Jun 2023 (2 years)

Provided administrative and operational support for large-scale technology projects, managing project documentation, data tracking and executive reports while applying Agile (Scrum, Kanban) to improve task workflows.

Agile Scrum Kanban Documentation Reporting Data Tracking Meeting facilitation Remote Collaboration

Operations Coordinator

Inmobiliaria Casa 360

Jan 2021 - Jun 2021 (5 months)

Coordinated daily administrative and operational tasks for commercial teams, managed performance reporting and customer communications to support service objectives.

Operations Coordination Reporting Customer Support Performance Tracking Documentation training coordination Administrative Support

Administrative & Logistics Coordinator

Evaluaciones y Competencias Siglo XXI

Jan 2019 - Nov 2020 (1 year 10 months)

Managed administrative processes, scheduling and logistics, maintained databases and prepared reports to ensure accuracy of academic and operational records.

Logistics Coordination Scheduling Database Management Reporting Procurement Support Documentation Administrative Processing

Programming & Logistics Assistant

Asesorías Académicas Milton Ochoa

Feb 2017 - Dec 2018 (1 year 10 months)

Provided administrative and logistics support for academic programs and testing activities, maintaining schedules and operational tracking while coordinating between teams and students.

Logistics Support Scheduling Reporting Team Coordination Academic Program Support Administrative Assistance

Education

Degrees, certifications, and relevant coursework

Universidad Politécnico

Diploma, Project Management

Diploma in Project Management focused on project planning and coordination methodologies.

Udemy

Certificate, Advanced Excel

Completed an Advanced Excel course emphasizing data management and spreadsheet skills for professional use.

Universidad Libre - Seccional Bogotá

Bachelor of Engineering, Industrial Engineering

Completed an Industrial Engineering program with coursework and training in operations, logistics, and administrative processes.

Universidad Libre - Seccional Bogotá

Diploma, Logistics & Supply Chain

Diploma in Logistics and Supply Chain covering logistics coordination and supply chain processes.

SENA (Finance Service)

Administrative Assistant Technician

2012 - 2013

Specialised in managing, organising, and controlling documents, communications, and operational processes for companies (public or private). I have skills in office automation (Excel), customer service, filing, diary management, and optimising administrative efficiency.