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Miguel Angel López Mayorga

@miguelangellpezmayor

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Project Coordinator optimizing processes with CRM tools and remote operations.

Colombia

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What I'm looking for

I’m looking for a role where I can lead process improvements, coordinate projects, and support operations remotely. I want a team that values measurable outcomes, agile execution, and tools like Excel, Jira, and CRM systems to keep decisions clear.

I’m a Project Coordinator and Process & Operations Analyst with 2+ years of experience in project coordination, process optimization, and remote operations management. I bring a strong operations mindset, turning workflows into measurable improvements using AS-IS/TO-BE process mapping.

I’ve been recognized for delivering practical process redesign—earning 1st place at Medtronic’s Corporate Challenge by redesigning a critical workflow in Bizagi and reducing full-cycle analysis time. I also drive operational reliability through inventory and documentation systems, achieving zero lost files across 24 months and zero stockouts over consecutive years.

I combine agile execution with tools like Jira/Asana/Trello and CRM platforms (HubSpot, Zoho) to keep teams aligned and outcomes visible. From dashboards in advanced Excel to technical writing and remote-ready collaboration, I’m motivated to support operations, projects, and executive teams with clear, data-backed delivery.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Air InsureT Ltda.

Apr 2024 - Apr 2026 (2 years)

Centralized company document management for 500+ active records in a custom Excel+Access DMS, achieving 100% traceability and zero lost files over 24 months. Automated executive calendar management and team sprint tracking in Asana, reducing scheduling conflicts by ~40%, while maintaining inventory with zero stockouts for two consecutive years.

Document Management Excel Asana Inventory Management ERP Systems Remote Operations

Marketing Administrative Assistant

SkybitsDigitalSolutions

Apr 2025 - May 2025 (1 month)

Coordinated digital campaign deliverables 100% remotely using Slack and Trello, meeting 100% of sprint deadlines in a distributed team. Supported visual content creation in Canva to produce social media assets aligned with the client’s editorial calendar.

Slack Trello Sprint Deadline Tracking Canva Visual Content Creation Editorial Calendar Remote Collaboration

Pedagogical & Research Assistant

Universidad Manuela Beltran

Nov 2024 - Dec 2024 (1 month)

Designed instructional guides and visual support materials, translating complex technical processes into clear educational content. Systematized research findings into formal technical reports used as reference material by the teaching team.

Instructional Design Technical Writing Reporting Educational Content Visual Support Creation Academic Support

Laboratory Assistant

Universidad Piloto de Colombia

Sep 2023 - Apr 2024 (7 months)

Supervised 100% of soil mechanics and civil engineering lab sessions, ensuring full compliance with safety protocols and achieving 0 recorded incidents over 8 months. Produced pedagogically structured technical reports from experimental data, used as reference material in academic publications.

Lab Safety Soil Mechanics Civil Engineering Lab Support

Education

Degrees, certifications, and relevant coursework

Universidad Católica de Colombia

Bachelor of Science (B.Sc.), Industrial Engineering

2023 -

Pursuing a B.Sc. in Industrial Engineering with a thesis on leather tannery plant design using FlexSim simulation, BPMN modeling, and facility layout analysis (SLP, Guerchet, centroid method).