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Nataly morenoNM
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Nataly moreno

@natalymoreno

Operations & Administrative Professional l Executive Support l Project Coordination l Logistics & Business Operations

Colombia
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Hi Team! I’m 23 years old and I’m a International Business professional with experience supporting U.S.-based companies across operations, administration, customer success, dispatch coordination, quality assurance, and business support functions.

My career has been built around helping organizations run more efficiently by improving communication, managing information, customer success, coordinating stakeholders, and creating structure in fast-moving environments. I have experience supporting day-to-day operations, maintaining documentation, managing workflows, coordinating projects, preparing reports, and serving as a bridge between customers, leadership teams, and operational departments.

I am particularly interested in operations, logistics, administrative management, executive support, process improvement, and business coordination. My academic background in International Business, combined with hands-on experience in remote environments, has given me a strong understanding of how people, processes, and information work together to support business growth.

I enjoy challenging myself, solving problems, optimizing workflows, and helping teams stay organized and focused on what matters most. Whether supporting executives, coordinating projects, managing operational processes, or improving customer experiences, I bring a proactive mindset, strong communication skills, and a genuine commitment to excellence.

Experience

Work history, roles, and key accomplishments

RB

Executive & Ops Admin Assistant

RenoTahoe Bookkeeping

Oct 2025 - Apr 2026 (6 months)

Provided executive and administrative support for a U.S.-based remote team, managing client communications, scheduling, and operational follow-up. Organized digital records and documentation, developed SOPs and workflow procedures, and coordinated projects and deliverables using ClickUp and Google Workspace.

AU

Dispatcher & Admin Coordinator

Appliances USA

Jan 2025 - May 2025 (4 months)

Coordinated technician schedules and appointments to support service operations, maintaining service records and operational documentation. Managed customer follow-ups, supported inventory tracking and vendor communication, and prepared operational reports to monitor service workflow progress.

Education

Degrees, certifications, and relevant coursework

IH

IDG'S Quantic Humanism

Research Project, Research

Pioneering training research project that is currently in progress.

European Business School logoES

European Business School

International Coursework, Customer Experience

Completed international coursework via European Business School, including Customer Experience and Advanced Excel (2023).

SENA logoSE

SENA

Marketing Course, Marketing

Completed a Marketing course through SENA in Bogotá, Colombia (12/2020).

Fundación Universitaria Área Andina logoFA

Fundación Universitaria Área Andina

Bachelor of International Business, International Business

2025 -

Bachelor’s Degree in International Business at Fundación Universitaria Área Andina in Bogotá, Colombia, starting March 2025.

Colsubsidio logoCO

Colsubsidio

Advanced Excel Course, Advanced Excel

Completed an Advanced Excel course through Colsubsidio in Bogotá, Colombia (12/2022).

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