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Ana LaraAL
Open to opportunities

Ana Lara

@analara

I connect clients to housing, healthcare, and financial support while improving service access and compliance.

United States
Message

What I'm looking for

I'm looking for a role where I can advocate for clients, coordinate resources, improve service access, and apply my financial compliance and customer support experience in a supportive environment.

At Centro Cultural of Washington County, I assess client needs, advocate for housing and healthcare access, and coordinate community resources to improve service delivery. I also support shelter residents at Project Homeless Connect Washington County through intake, service plans, volunteer coordination, and safe, welcoming operations.

I've brought more than 11 years of client advocacy, payroll, auditing, lending, and customer service experience to organizations including Wells Fargo, OneMain Financial, Residence Inn by Marriott, and Estrategia Noroeste. I use bilingual communication, financial reporting, compliance, risk assessment, and process improvement to resolve issues, protect confidential information, and strengthen client outcomes.

Experience

Work history, roles, and key accomplishments

PC
Current

Center Staff

Project Homeless Connect Washington County

May 2024 - Present (2 years 5 months)

Ensures resident safety and well-being in shelter, maintains compliance with policies, and coordinates volunteer activities. Collaborates with social workers to create service plans and manages shelter supplies to ensure availability of essential items.

PP

Bartender/Server

Platinum Pub

Mar 2022 - Aug 2023 (1 year 5 months)

Managed bar operations ensuring efficient opening and closing processes and provided exceptional customer service. Streamlined inventory processes, reducing waste and ensuring timely stock replenishment.

EN

Payroll Accountant

Estrategia Noroeste

Dec 2021 - Nov 2022 (11 months)

Processed bi-weekly payroll, ensuring compliance with regulations and accuracy in calculations. Implemented automated payroll system, reducing processing time by 40%, and resolved discrepancies through regular audits.

OF

Loan Specialist

OneMain Financial

May 2017 - Oct 2017 (5 months)

Processed loan applications, enhancing client satisfaction and approval rates, and assessed financial data to provide tailored loan solutions. Collaborated with underwriters for compliance and analyzed credit reports to determine eligibility.

Education

Degrees, certifications, and relevant coursework

HS

Hillsboro High School

High School Diploma, General Studies

2003 - 2007

Completed high school education, earning a diploma.

Tech stack

Software and tools used professionally

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