Ana Lara
@analara
I connect clients to housing, healthcare, and financial support while improving service access and compliance.
What I'm looking for
At Centro Cultural of Washington County, I assess client needs, advocate for housing and healthcare access, and coordinate community resources to improve service delivery. I also support shelter residents at Project Homeless Connect Washington County through intake, service plans, volunteer coordination, and safe, welcoming operations.
I've brought more than 11 years of client advocacy, payroll, auditing, lending, and customer service experience to organizations including Wells Fargo, OneMain Financial, Residence Inn by Marriott, and Estrategia Noroeste. I use bilingual communication, financial reporting, compliance, risk assessment, and process improvement to resolve issues, protect confidential information, and strengthen client outcomes.
Experience
Work history, roles, and key accomplishments
Emergency Rental Specialist
Centro Cultural of Washington County
Feb 2025 - Present (1 year 8 months)
Assesses client needs to improve service access and advocates for client rights, connecting them to essential housing and healthcare resources. Streamlined case management processes and coordinated with community organizations to strengthen resource accessibility.
Center Staff
Project Homeless Connect Washington County
May 2024 - Present (2 years 5 months)
Ensures resident safety and well-being in shelter, maintains compliance with policies, and coordinates volunteer activities. Collaborates with social workers to create service plans and manages shelter supplies to ensure availability of essential items.
Payroll Administrator
JR Landscaping
May 2023 - Oct 2023 (5 months)
Administered bi-weekly payroll, ensuring precise and timely payments, and handled payroll data entry, calculations, and tax withholdings accurately. Conducted payroll audits to identify and correct discrepancies.
Bartender/Server
Platinum Pub
Mar 2022 - Aug 2023 (1 year 5 months)
Managed bar operations ensuring efficient opening and closing processes and provided exceptional customer service. Streamlined inventory processes, reducing waste and ensuring timely stock replenishment.
Payroll Accountant
Estrategia Noroeste
Dec 2021 - Nov 2022 (11 months)
Processed bi-weekly payroll, ensuring compliance with regulations and accuracy in calculations. Implemented automated payroll system, reducing processing time by 40%, and resolved discrepancies through regular audits.
Auditor
Residence Inn by Marriott
Jan 2019 - Dec 2021 (2 years 11 months)
Conducted nightly audits, ensuring financial accuracy and compliance with policies, and managed front desk operations. Balanced revenue reports, reconciled discrepancies, and trained new team members.
Loan Specialist
OneMain Financial
May 2017 - Oct 2017 (5 months)
Processed loan applications, enhancing client satisfaction and approval rates, and assessed financial data to provide tailored loan solutions. Collaborated with underwriters for compliance and analyzed credit reports to determine eligibility.
Led team to exceed collection targets, improving recovery rates by optimizing strategies, and negotiated payment plans to resolve overdue accounts. Trained new collectors and utilized skip tracing to locate debtors.
Education
Degrees, certifications, and relevant coursework
Hillsboro High School
High School Diploma, General Studies
2003 - 2007
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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