Sarah Fridman

At TaskUs, I build technical learning solutions for an autonomous vehicle client, translating complex engineering processes into clear SOPs, eLearning modules, assessments, and interactive content.

I've managed multiple concurrent instructional design projects with 100% on-time delivery, rewritten approximately 18 technical SOPs, and collaborated closely with software engineers, SMEs, managers, and client stakeholders. I also test content in Cornerstone LMS and use assessment results and feedback to improve learning across iterative development cycles.

Previously at Hutto ISD, I designed and improved multimodal learning programs that contributed to a 30% increase in benchmark performance and a 20% improvement in engagement. I led curriculum rollouts, coached 12 staff members, and coordinated large-scale programs serving more than 300 participants.

My operations and onboarding experience at Accolade Exteriors strengthened my approach to recruiting, documentation, workflow improvement, and employee readiness. I bring a practical, data-informed approach to building learning experiences that support measurable performance improvement.