Open to opportunities

Carolyn Greiner

@carolyngreiner

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Learning & Development leader designing measurable, immersive, and AI-driven training solutions.

United States

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What I'm looking for

I seek a role where I can lead instructional design teams to build scalable, measurable learning programs, leverage immersive and AI-driven solutions, mentor talent, and align training to clear business outcomes.

I am a Learning and Development leader with 14+ years of experience designing and delivering high-impact learning solutions that drive measurable performance and business results.

I specialize in curricula development, eLearning, blended learning, VILT, immersive learning (AR/VR, 360 video), and AI-driven training strategies, and I hold ATD certifications in Articulate Storyline, Test Design & Delivery, and Consulting.

I have led cross-functional teams and full instructional design lifecycles using ADDIE and evidence-based methodologies, built evaluation frameworks (KPIs, learning analytics, ROI), and implemented quality assurance and SOPs to ensure scalable, consistent delivery.

I have been recognized with Silver and Passionate Awards at Booz Allen Hamilton for innovation and delivery, and I am committed to mentoring talent, transforming complex challenges into results-driven learning experiences, and aligning programs to organizational goals.

Experience

Work history, roles, and key accomplishments

Manager of Instructional Design

OWLS: Optimize with Learning Solutions, LLC

Jan 2025 - Jan 2026 (1 year)

Led organizational learning needs assessments and managed instructional design teams to deliver scalable learning programs, establishing KPIs and QA processes that improved client satisfaction and delivery consistency.

Instructional Design ADDIE Learning Analytics Project Management Curriculum Design & QA Team Leadership

Senior Consultant, Instructional Designer

Booz Allen Hamilton

Mar 2023 - Dec 2024 (1 year 9 months)

Led design of immersive eLearning, 360-degree video, and VR training for the U.S. Army National Guard and developed competency-based assessments and SOPs, earning organizational awards for innovation and delivery.

Articulate Storyline Instructional Design Assessment Design SOP Development Learning Analytics

Instructional Designer

Floor & Decor

Apr 2022 - Mar 2023 (11 months)

Designed and developed 14 eLearning courses for onboarding, sales enablement, and leadership that achieved 5/5 learner ratings and improved operational effectiveness through iterative analytics-driven improvements.

Articulate Storyline Vyond Camtasia Onboarding Leadership Training Learning Analytics

Instructional Design Intern

Tesla

Jan 2022 - Mar 2022 (2 months)

Conducted company-wide training needs assessments across Sales, Service, and Delivery and developed a Rise 360 eLearning course with interactive scenarios to improve sales effectiveness and engagement.

ELearning Design Assessments Instructional Design

Instructional Design Intern

Klatch

Sep 2021 - Oct 2021 (1 month)

Developed a comprehensive Canva eBook to onboard online facilitators, improving training consistency and facilitator preparedness through standardized instructional materials.

Canva Onboarding Instructional Design

Training and Development Specialist

Parallax Digital

Jul 2020 - Dec 2020 (5 months)

Designed and streamlined new-hire onboarding, reducing ramp-up time from two months to two weeks and developed training materials that improved sales proficiency and product knowledge.

Onboarding Job Aids Sales Training PowerPoint Coaching Performance Support

International Baccalaureate Educator

Various Schools

Aug 2011 - Jul 2019 (7 years 11 months)

Developed interdisciplinary curricula and assessments across international schools, integrated technology into instruction, and led faculty workshops that improved teaching effectiveness and student achievement.

Curriculum Development Assessment Design Integration Technologies Faculty Training Classroom Instruction Data Driven Instruction

Education

Degrees, certifications, and relevant coursework

Florida State University

Master of Instructional Systems and Learning Technologies, Instructional Systems and Learning Technologies

Master of Instructional Systems and Learning Technologies completed in June 2022, focusing on instructional design and learning technology applications.