Amy Forman
@amyforman
I manage customer service operations, orders, payments, scheduling, invoicing, and data tracking.
United StatesWhat I'm looking for
I'm currently supporting customers at Green Pasture Products by taking orders, processing payments, reviewing accounts, handling wholesale accounts, responding to emails and complaints, and tracking data.
Previously at Concrete Materials, I dispatched trucks, scheduled orders, invoiced customers, sold materials, processed payments, maintained files, and created Excel spreadsheets.
Across leadership roles with Pillen Family Farms, The Maschhoffs, NPP LLC, and Husky Hog Inc, I oversaw animal care, assigned team tasks, ordered supplies, ran reports, completed requisitions, and maintained daily data entry.
I also bring hands-on caregiving experience from Parkside Manor, where I assisted residents with daily living activities, monitored vital signs, completed charting, and communicated resident conditions to nursing staff.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Green Pasture Products
Aug 2024 - Present (2 years 1 month)
Takes orders, processes payments, reviews accounts, handles wholesale accounts, conferences, emails, customer complaints, and tracks data.
EA Worker
State of Nebraska
Jan 2024 - Aug 2024 (7 months)
Interviewed candidates for SNAP benefits.
Customer Service Representative
Concrete Materials
Mar 2020 - Jan 2024 (3 years 10 months)
Dispatched trucks, took orders, scheduled, invoiced, sold rock, took payments for material, filed, and used Excel spreadsheets.
Section Manager
Pillen Family Farms
May 2018 - Feb 2020 (1 year 9 months)
Oversaw the care of animals in the department, took charge and oversaw employees when the manager was gone, assigned tasks, performed daily data entry, ordered supplies, ran reports, filled out requisitions, and created templates in Excel and Word.
Section Manager
The Maschhoffs
Aug 2013 - May 2018 (4 years 9 months)
Oversaw the care of animals in the department, took charge and oversaw employees when the manager was gone, assigned tasks, performed daily data entry, ordered supplies, ran reports, filled out requisitions, and created templates in Excel and Word.
Section Manager
NPP LLC
Aug 2006 - Aug 2013 (7 years)
Oversaw the care of animals in the department, took charge and oversaw employees when the manager was gone, assigned tasks, performed daily data entry, ordered supplies, ran reports, filled out requisitions, and created templates in Excel and Word.
Site Manager
Husky Hog Inc
Sep 2001 - Aug 2006 (4 years 11 months)
Oversaw the care of animals on the farm, managed 2-3 employees daily, assigned tasks, performed data entry, ordered supplies, ran reports, filled out requisitions, and created templates in Excel and Word.
CNA - Certified Nursing Assistant
Parkside Manor
Sep 1996 - Sep 2001 (5 years)
Assisted residents with activities of daily living, charted, attended staff meetings, and gave reports. Provided care for approximately 20 elderly patients daily, monitored vital signs, assisted with feeding and bathing, and communicated resident conditions to the nurse in charge.
Education
Degrees, certifications, and relevant coursework
Northeast Community College
Associate of Arts, General Studies
2015 - 2017
Earned an Associate degree in General Studies from Northeast Community College from 2015 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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