Amy Davies
@amydavies
Motivated customer-focused professional with retail, customer service, and assembly experience.
What I'm looking for
I am a motivated professional with hands-on experience across retail, customer service, cabin crew, and assembly roles, backed by a BSc (Hons) in Counselling and Psychotherapy. I bring strong communication, organisational skills, creative problem solving, and IT literacy to every role.
Across multiple employers I have built exceptional customer relationships, worked effectively within teams, and adapted quickly to new environments — from high-volume retail to aviation and manufacturing. I hold certifications including EASA Cabin Crew Attestation, DBS, and a full UK driving licence.
I am now seeking a new challenge where I can combine my interpersonal strengths, practical experience, and academic background in human behaviour to progress my career and contribute positively to a team-focused organisation.
Experience
Work history, roles, and key accomplishments
Assembly Worker
Lowe & Fletcher
Jan 2025 - Present (1 year 1 month)
Executed assembly tasks and quality inspections on production lines, supporting manufacturing output and maintaining compliance with safety standards. Improved consistency through adherence to process documentation.
Customer Service Advisor
The Works
Oct 2024 - Jan 2025 (3 months)
Handled customer enquiries and complaints across channels, processed transactions, and supported store operations to improve customer satisfaction. Assisted with merchandising and promotional activity execution.
Sales Assistant
Primark
Oct 2023 - Sep 2024 (11 months)
Provided frontline retail support including customer assistance, stock replenishment, and till operations to meet store performance metrics. Maintained visual standards and contributed to a fast-paced team environment.
Delivered inflight customer service and safety procedures during short-haul operations, completed EASA cabin crew duties and participated in intensive training to ensure regulatory compliance. Managed passenger welfare and emergency readiness.
Sales Advisor
Lovisa
Jan 2022 - Dec 2022 (11 months)
Supported store sales and customer engagement, met individual sales targets, and maintained product displays to drive revenue. Assisted in loss prevention and delivered product knowledge to customers.
Assembly Worker
Lowe and Fletcher
Nov 2018 - Sep 2021 (2 years 10 months)
Performed component assembly and quality checks on electromechanical products, maintaining production targets and reducing rework through attention to detail. Contributed to line efficiency and adhered to safety and quality procedures.
Sales Advisor
Warren James
Feb 2015 - Nov 2018 (3 years 9 months)
Delivered customer service and sales support on the shop floor, achieving sales targets and maintaining visual merchandising standards. Built strong customer relationships and handled transactions and inquiries efficiently.
Education
Degrees, certifications, and relevant coursework
University of Derby
Bachelor of Science (Hons), Counselling and Psychotherapy
2021 - 2024
Grade: 2:1
Completed a BSc (Hons) in Counselling and Psychotherapy Principles & Practices, awarded a 2:1; studied modules including Consumer Psychology, Trauma Related Experiences, and Human Behaviours.
University of Derby
Foundation Degree Pathways Programme, Foundation Studies
2020 - 2021
Completed the Foundation Degree Pathways Programme with passes in IT, Physics, Academic Skills, and Mathematics.
Walsall College
NVQ Levels 1–3 / Diploma Level 1, Beauty Therapy and Hairdressing
2012 - 2015
Studied Beauty Therapy and Hairdressing, achieving NVQ Levels 1–3 in Beauty Therapy and a Level 1 Diploma in Hairdressing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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