Amr Magdy
@amrmagdy
Results-driven sales supervisor with 10 years in customer service.
What I'm looking for
I am a highly motivated and results-driven professional with a decade of experience in customer service and retail. My career has been marked by a commitment to delivering exceptional performance and making meaningful contributions to my teams and organizations. I have a proven ability to provide quality customer service, establish strong customer rapport, and achieve ambitious goals. My passion for continuous learning and improvement drives me to thrive in fast-paced environments where I can apply my skills to drive success.
Throughout my career, I have held various roles, including Sales Supervisor at Khazna, where I led a team of sales representatives to achieve targets and deliver excellent customer service. I developed effective sales strategies, monitored team performance, and built strong relationships with key customers. My experience as a Payroll Relationship Manager at CIB further honed my skills in managing client relationships and executing targeted marketing campaigns, resulting in significant client acquisitions and satisfaction ratings. I am dedicated to fostering a positive work environment and driving business growth through exceptional service and strategic initiatives.
Experience
Work history, roles, and key accomplishments
Sales Supervisor
Khazna
Jan 2020 - Jan 2021 (1 year)
Led and motivated a team of sales representatives to achieve targets and deliver excellent customer service. Developed effective sales strategies, monitored performance, and conducted training sessions to enhance team productivity.
Payroll Relationship Manager
CIB
Jan 2018 - Jan 2019 (11 months)
Managed relationships with payroll clients, ensuring compliance and satisfaction. Executed marketing campaigns that increased client acquisitions and streamlined onboarding processes, achieving significant reductions in time.
Senior Service Expert
Vodafone
Feb 2014 - Oct 2018 (4 years 8 months)
Delivered exceptional sales and customer service, leading a team to exceed expectations. Implemented strategies that improved customer satisfaction and reduced call handling times.
Sales Advisor and Technology Specialist
Vodafone
Jul 2012 - Oct 2013 (1 year 3 months)
Managed a sales team and developed marketing strategies that increased store traffic and sales. Established community relationships and provided technology education to customers.
Education
Degrees, certifications, and relevant coursework
Suez Canal University
Commerce
Availability
Location
Authorized to work in
Job categories
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