Open to opportunities

Amr Hassanin

@amrhassanin

Message

Lead generation and sales research specialist building pipeline-ready lists and CRM-driven growth.

Egypt

Message

What I'm looking for

I’m looking for a remote-friendly, KPI-driven role where I can own B2B prospect research, build precise lead lists, and run HubSpot/Salesforce pipelines—turning objections into booked meetings and measurable revenue.

I’m a lead generation and sales research professional with 6+ years of experience in outbound sales, prospect research, and CRM management. I build targeted lead lists and deliver them in outreach-ready formats by combining LinkedIn, Apollo.io, and structured web research.

In my current role at Fantastic Services, I focus exclusively on the Australian market, covering Melbourne, Sydney, and Perth. I lead a team of 8 outbound sales agents, run daily performance reviews, coach at the conversation level, and use weekly KPI analysis to identify where deals are being lost and fix it quickly.

I’ve improved close rates by about 15% by spotting specific failure patterns and rebuilding the sales approach for those scenarios. I also handle high-value escalations personally, keeping retention above 90%, and rewrote sales scripts and objection-handling playbooks after earlier versions stopped producing results.

Earlier, I managed 80–120 inbound and outbound leads daily and consistently delivered conversion results above the team average. I’m bilingual (Arabic native, English C2) and comfortable working cross-timezone, aligning my process with business decision makers and maintaining clean, verified CRM data for measurable pipeline performance.

Experience

Work history, roles, and key accomplishments

Current

Sales Team Leader

Current

Fantastic Services

Sep 2024 - Present (1 year 9 months)

Led and managed 8 outbound sales agents for the Australian market (Melbourne, Sydney, Perth), improving team close rates by ~15% and maintaining retention above 90% by handling high-value escalations and rebuilding scripts/objection-handling playbooks. Coached the team through daily reviews and weekly KPI analysis, onboarding 4 agents to independent performance in ~8 weeks each, and consistently h

Outbound Sales Prospect Research HubSpot Salesforce Pipeline Management Coaching and Mentoring KPI Reporting Sales Scripting Objection Handling

Sales Agent

Fantastic Services

Jan 2023 - Sep 2024 (1 year 8 months)

Managed 80–120 inbound and outbound leads daily for home services and corporate accounts in the Australian market, achieving conversion rates consistently above the team average. Built client relationships that generated repeat business and referrals and was promoted to Team Leader after 16 months based on performance.

B2B Sales Lead Conversion Consultative Selling Client Relationships Performance Metrics Conversion Optimization

Freelance Lead Gen Specialist

Independent

Jan 2021 - Jan 2023 (2 years)

Delivered 100+ research-verified B2B contacts per project as ready-to-use CSV files, performing data collection, cleaning, and formatting to client field requirements in Excel and Google Sheets. Provided Arabic–English translation for contracts, technical documents, product descriptions, and marketing copy; also supported part-time work in 2017–2018.

Apollo.Io Web And Directory Sourcing Data Cleaning CSV Excel Google Sheets

Customer Service Agent

Intelcia

Jan 2020 - Jan 2021 (1 year)

Supported international English-language clients with issue resolution and follow-through in a high-volume, strict-QA environment. Achieved CSAT consistently above 95%.

Customer Support Issue Resolution & QA English Communication CSAT High Volume

Customer Service Agent

Vodafone Egypt

Jan 2018 - Jan 2020 (2 years)

Handled 70+ customer contacts daily across billing, technical issues, and account changes. Identified upselling opportunities naturally and maintained retention for frustrated customers through consistent follow-through.

Customer Service Billing Support Upselling Customer Retention